All you need to know about Falkensteiner Hotel & Spa Iadera

Arrival

From 3.00 pm

Departure

Until 11.00 am

Kindly note that in Croatia all travellers need to provide an ID (Passport or ID card) at the time of check in (also children)

Early Check-In & late Check-Out

On request, depending on the availability 

Address

Falkensteiner Resort Punta Skala 
Hotel & Spa Iadera 
HR-23231 Petrčane

Contact

Tel. +43-50-991180-32
E-Mail reservations.iadera@falkensteiner.com

Direct Flights & Transfer Service

Direct flights from Vienna, Prague, Krakow, London, Paris and Brussels

Whether from the airport or from the bus station: request our transfer service for your individual pick-up.

MORE INFORMATION

The rate for the underground garage is € 9,50 per day (obligatory use if you arrive by car)

Please leave your vehicle only at the marked parking area. Vehicles that are outside of the marked area will be taken away by the towing service.

The hotel is not responsible for any damages to your vehicle.

Restaurant

Breakfast 

Daily from 7.30 am to 11.00 am         

Dinner

Daily from 6.30 pm to 9.30 pm (subject to seasonal change)

Adriatic Asian Fusion Restaurant La Veranda    

Daily from 6.30 pm to 9.30 pm  (subject to seasonal change)

Steak House Planika

Daily from 12.00 pm to 11.00 pm 

Acquapura SPA

Sauna    

Daily from 10.00 am to 9.00 pm

Pools    

Daily from 6.00 am to 10.00 pm (subject to seasonal change)

Fitness

Daily from 6.00 am to 10.00 pm

Reception    

Daily from 8.00 am to 9.00 pm

Reception

24 hours per day

According to Croatian law, smoking is prohibited in all areas in the hotel (including public areas and rooms), except in the cigar lounge

You want your dog to enjoy your vacation as much as you do? In the Falkensteiner hotels we also grant your beloved four-legged friend a welcome home feeling and offer everything a dog's heart desires. We look forward to welcoming you and your faithful companion to our hotel. Your dog may accompany you in the room, lobby area and bar. However, the restaurants, pools and spa area are reserved for vacationing humans.

Price

Per night/dog, 30€ will be charged (without food).

Veterinarian contacts

Tierarzt Zadar
Ul. Grge Novaka 11, 23000, Zadar, Kroatien

Veterinarska ambulanta Puntamika
Ul. Augusta Šenoe 38, 23000, Zadar, Kroatien (+38523333300)

MORE INFORMATION →

In case of a cancellation of your stay, we will charge the following cancellation fees:
Up to 7 days before arrival: free of charge
6 to 4 days before arrival: 45% of the total amount of the booked stay
3 days to 1 day before arrival: 75% of the total amount of the booked stay
On the day of arrival: 90% of the total amount of the booked stay
In case of a no-show, unused rooms or an early departure, we reserve the right to charge 100% of the total amount.
In case of an early departure or a late arrival, no refund on package arrangements is possible.

From 02.07.2022 until 26.08.2022
In case of a cancellation of your stay, we will charge the following cancellation fees:
Up to 14 days before arrival: free of charge
13 to 7 days before arrival: 45% of the total amount of the booked stay
6 days to 1 day before arrival: 75% of the total amount of the booked stay
On the day of arrival: 90% of the total amount of the booked stay
In case of a no-show, unused rooms or an early departure, we reserve the right to charge 100% of the total amount.
In case of an early departure or a late arrival, no refund on package arrangements is possible.

We recommend you to purchase travel cancellation insurance

To guarantee your booking please send us your credit card details. Payment can be done with bank transfer before arrival to the hotel or it can be paid directly at hotel reception, with a guarantee of credit card details (type, credit card number, and expiry date).

The hotel reserves the right to preauthorize the credit card before arrival, as well as to use it for eventual extra service charges which might occur during the stay in hotel or for any other incidentals such as damage done while staying in a hotel.

Prices are assigned in Euro (€).

We advise you that the best way is to prepay the whole amount by bank transfer before arrival to avoid currency fluctuation.

Bank details for international transactions

Bank: Zagrebačka banka d.d. Zagreb, Hrvatska/Croatia
IBAN: HR18 23600001102030529
SWIFT: ZABAHR2X

Invoice address

Punta Skala d.o.o.
Zrinsko Frankopanska 38
HR- 23000 Zadar 
OIB 02964137348 

Kindly put the reservation nr. on your transfer details.

Since we know that booking a trip currently causes insecurity for many people, and because we would like to remove this worry from our guests, we have developed a Premium Corona Travel Insurance for you with HanseMerkur Versicherung. Should you be unable to start your trip or have to depart from your trip earlier due to a Covid infection or suspected case of infection, the insurance will cover your entire travel costs without deduction.

The following scenarios are covered:

• A quarantine ordered in written form by the public health department or doctor
• The transportation by third parties (e.g. airport personnel) or the entry into the rental object is denied by the owner at the beginning of the journey

When cancellations are not covered:

• Out of fear of infection (even with high infection numbers on site)
• Because of the belonging to the so-called 'risk group'
• Due to general exit limitations or travel warnings

Read more about our insurances here. 

There are a large number of barrier-free areas in our hotels. Of course, we will also be happy to help you overcome any obstacles and assist you whenever necessary.

The following rooms of the Falkensteiner Hotel & Spa Iadera are accessible barrier-free:

• Some rooms and the associated outdoor area (please enquire about availability in advance) incl. special equipment, e.g. walk-in shower, grab rails in shower and WC, low light switches
• Lobby
• Sotto Voce Bar
• Terrace
• Restaurant Jadran & Spa Bistro
• Cigar Lounge
• Treatment rooms
• Pool area