All you need to know about Falkensteiner Hotel & Spa Iadera
Discover one of the best spa hotels in Croatia
For a pleasant stay in our Falkensteiner Hotel & Spa Iadera we have summarized the most important information for you. Discover our spa hotel in Croatia and book now your dream holidays!
- Welcome drink
- Relax and unwind in our Acquapura SPA: Outdoor infinity pool, large sauna area with Finnish sauna, steam bath, panorama earth sauna with seaview, biosauna, whirlpool, Kneipp and more
- The mysterious bathing culture of the orient: hamam bathing and relaxation area incl. pestemal towel
- During your stay a spa bag will be at your disposal with a bathrobe, bathing shoes and bath towels
- Daily sports programs and activities
- Free Wi-Fi
Arrival
From 3.00 pm
Departure
Until 11.00 am
Kindly note that in Croatia all travellers need to provide an ID (Passport or ID card) at the time of check in (also children)
Early Check-In & late Check-Out
On request, depending on the availability
Address
Falkensteiner Resort Punta Skala
Hotel & Spa Iadera
HR-23231 Petrčane
Contact
Tel. +43-50-991180-32
E-Mail reservations.iadera@falkensteiner.com
Direct Flights & Transfer Service
Direct flights from Vienna, Prague, Krakow, London, Paris and Brussels
Whether from the airport or from the bus station: request our transfer service for your individual pick-up.
MORE INFORMATION
The rate for the underground garage is € 9,50 per day (obligatory use if you arrive by car)
Please leave your vehicle only at the marked parking area. Vehicles that are outside of the marked area will be taken away by the towing service.
The hotel is not responsible for any damages to your vehicle.
Restaurant
Breakfast
Daily from 7.30 am to 11.00 am
Dinner
Daily from 6.30 pm to 9.30 pm (subject to seasonal change)
Adriatic Asian Fusion Restaurant La Veranda
Daily from 6.30 pm to 9.30 pm (subject to seasonal change)
Steak House Planika
Daily from 12.00 pm to 11.00 pm
Acquapura SPA
Sauna
Daily from 10.00 am to 9.00 pm
Pools
Daily from 6.00 am to 10.00 pm (subject to seasonal change)
Fitness
Daily from 6.00 am to 10.00 pm
Reception
Daily from 8.00 am to 9.00 pm
Reception
24 hours per day
According to Croatian law, smoking is prohibited in all areas in the hotel (including public areas and rooms), except in the cigar lounge
You want your dog to enjoy your vacation as much as you do? In the Falkensteiner hotels we also grant your beloved four-legged friend a welcome home feeling and offer everything a dog's heart desires. We look forward to welcoming you and your faithful companion to our hotel. Your dog may accompany you in the room, lobby area and bar. However, the restaurants, pools and spa area are reserved for vacationing humans.
Price
Per night/dog, 30€ will be charged (without food).
Veterinarian contacts
Tierarzt Zadar
Ul. Grge Novaka 11, 23000, Zadar, Kroatien
Veterinarska ambulanta Puntamika
Ul. Augusta Šenoe 38, 23000, Zadar, Kroatien (+38523333300)
In case of a cancellation of your stay, we will charge the following cancellation fees:
Up to 7 days before arrival: free of charge
6 to 4 days before arrival: 45% of the total amount of the booked stay
3 days to 1 day before arrival: 75% of the total amount of the booked stay
On the day of arrival: 90% of the total amount of the booked stay
In case of a no-show, unused rooms or an early departure, we reserve the right to charge 100% of the total amount.
In case of an early departure or a late arrival, no refund on package arrangements is possible.
From 02.07.2022 until 26.08.2022
In case of a cancellation of your stay, we will charge the following cancellation fees:
Up to 14 days before arrival: free of charge
13 to 7 days before arrival: 45% of the total amount of the booked stay
6 days to 1 day before arrival: 75% of the total amount of the booked stay
On the day of arrival: 90% of the total amount of the booked stay
In case of a no-show, unused rooms or an early departure, we reserve the right to charge 100% of the total amount.
In case of an early departure or a late arrival, no refund on package arrangements is possible.
We recommend you to purchase travel cancellation insurance
To guarantee your booking please send us your credit card details. Payment can be done with bank transfer before arrival to the hotel or it can be paid directly at hotel reception, with a guarantee of credit card details (type, credit card number, and expiry date).
The hotel reserves the right to preauthorize the credit card before arrival, as well as to use it for eventual extra service charges which might occur during the stay in hotel or for any other incidentals such as damage done while staying in a hotel.
Prices are assigned in Euro (€).
We advise you that the best way is to prepay the whole amount by bank transfer before arrival to avoid currency fluctuation.
Bank details for international transactions
Bank: Zagrebačka banka d.d. Zagreb, Hrvatska/Croatia
IBAN: HR18 23600001102030529
SWIFT: ZABAHR2X
Invoice address
Punta Skala d.o.o.
Zrinsko Frankopanska 38
HR- 23000 Zadar
OIB 02964137348
Kindly put the reservation nr. on your transfer details.
Since we know that booking a trip currently causes insecurity for many people, and because we would like to remove this worry from our guests, we have developed a Premium Corona Travel Insurance for you with HanseMerkur Versicherung. Should you be unable to start your trip or have to depart from your trip earlier due to a Covid infection or suspected case of infection, the insurance will cover your entire travel costs without deduction.
The following scenarios are covered:
- A quarantine ordered in written form by the public health department or doctor
- The transportation by third parties (e.g. airport personnel) or the entry into the rental object is denied by the owner at the beginning of the journey
When cancellations are not covered:
- Out of fear of infection (even with high infection numbers on site)
- Because of the belonging to the so-called 'risk group'
- Due to general exit limitations or travel warnings
Read more about our insurances here.
There are a large number of barrier-free areas in our hotels. Of course, we will also be happy to help you overcome any obstacles and assist you whenever necessary.
The following rooms of the Falkensteiner Hotel & Spa Iadera are accessible barrier-free:
- Some rooms and the associated outdoor area (please enquire about availability in advance) incl. special equipment, e.g. walk-in shower, grab rails in shower and WC, low light switches
- Lobby
- Sotto Voce Bar
- Terrace
- Restaurant Jadran & Spa Bistro
- Cigar Lounge
- Treatment rooms
- Pool area