All you need to know about Falkensteiner Hotel & Spa Iadera

Planning a family holiday? We are pleased to offer families attractive conditions for children. Please find an overview of our children's rates here. The conditions vary depending on the age of the child and the room booked.

• up to 2,9 years: free
• 3 - 11,9 years: from 50,00 € per night
• 12 - 14,9 years: from 80,00 € per night

Arrival

From 3.00 pm

Departure

Until 11.00 am

Kindly note that in Croatia all travellers need to provide an ID (Passport or ID card) at the time of check in (also children)

Early Check-In & late Check-Out

On request, depending on the availability 

Address

Falkensteiner Resort Punta Skala 
Hotel & Spa Iadera 
HR-23231 Petrčane

Contact:

More about location & contact

Direct Flights & Transfer Service

Direct flights from Vienna, Prague, Krakow, London, Paris and Brussels

Whether from the airport or from the bus station: request our transfer service for your individual pick-up.

MORE INFORMATION

The rate for the underground garage is € 13,00 per day (obligatory use if you arrive by car)

Please leave your vehicle only at the marked parking area. Vehicles that are outside of the marked area will be taken away by the towing service.

The hotel is not responsible for any damages to your vehicle.

NEW: 10 new car charging stations. Charging is available for a fee, and you can use your own RFID roaming cards.

Restaurant

Breakfast 

Daily from 7.30 am to 11.00 am         

Dinner

Daily from 6.30 pm to 9.30 pm (subject to seasonal change)

Acquapura SPA Bistro  

Daily from 11.00 am to 6.00 pm  (subject to seasonal change)

Spice Restaurant 

Dinner from 6.30 pm to 10.00 pm*
*Operates seasonal between May - October 

Planika Steak & Pizza Restaurant 

Daily from 12.00 pm to 10.00 pm* (Pizza until 11.00 pm)
*Operates seasonal between April - October 

Acquapura SPA

Sauna    

Daily from 10.00 am to 9.00 pm

Pools    

Daily from 8.00 am to 10.00 pm (subject to seasonal change)

Fitness

Daily from 6.00 am to 10.00 pm

Reception    

Daily from 8.00 am to 9.00 pm

Reception

24 hours per day

According to Croatian law, smoking is prohibited in all areas in the hotel (including public areas and rooms), except in the cigar lounge

You want your dog to enjoy your vacation as much as you do? In the Falkensteiner hotels we also grant your beloved four-legged friend a welcome home feeling and offer everything a dog's heart desires. We look forward to welcoming you and your faithful companion to our hotel. Your dog may accompany you in the room, lobby area and bar. However, the restaurants, pools and spa area are reserved for vacationing humans.

Price

Per night/dog, 39€ will be charged (without food).

Veterinarian contacts

Tierarzt Zadar
Biogradska Cesta 65
23000 Zadar
+385 91 201 4583

Grooming salon
AV-AV Dog Grooming Salon
Ulicia Ive Senjanina 12
2300 Zadar
+385 23 305 181

MORE INFORMATION →

Guarantee Policy:
Your credit card is required as a guarantee for your booking.

Cancellation Policy:
Free cancellation of your stay is possible until 7 days prior to arrival. From 6 days prior to arrival, a cancellation fee of 75% of the total amount will be charged. On the day of arrival, a cancellation fee of 90% of the total amount will be charged. For no show, unused room or early departure 100% of the total amount will be charged.
Please be aware that we are requesting latest on arrival in the hotel a full deposit of your whole stay. The deposit can be done via CC authorization, charge of debit card, or bank transfer in advance.

Terms and Conditions:
The General Terms and Conditions apply to all contracts (e.g. accommodation contracts or contracts for the provision of other services) concluded by an operating company of the Falkensteiner Michaeler Tourism Group with regard to a hotel operated by it (Falkensteiner Hotels & Residences). The detailed terms and conditions of Falkensteiner Hotels & Residences
can be found here https://www.falkensteiner.com/en/terms-conditions
 

To guarantee your booking please send us your credit card details. Payment can be done with bank transfer before arrival to the hotel or it can be paid directly at hotel reception, with a guarantee of credit card details (type, credit card number, and expiry date).

The hotel reserves the right to preauthorize the credit card before arrival, as well as to use it for eventual extra service charges which might occur during the stay in hotel or for any other incidentals such as damage done while staying in a hotel.

Prices are assigned in Euro (€).

We advise you that the best way is to prepay the whole amount by bank transfer before arrival to avoid currency fluctuation.

Bank details for international transactions

Bank: Zagrebačka banka d.d. Zagreb, Hrvatska/Croatia
IBAN: HR18 23600001102030529
SWIFT: ZABAHR2X

Invoice address

Punta Skala d.o.o.
Zrinsko Frankopanska 38
HR- 23000 Zadar 
OIB 02964137348 

Kindly put the reservation nr. on your transfer details.

• ATM
• shop in Iadera
• bike storage
• transfer organization

There are a large number of barrier-free areas in our hotels. Of course, we will also be happy to help you overcome any obstacles and assist you whenever necessary.

The following rooms of the Falkensteiner Hotel & Spa Iadera are accessible barrier-free:

• Some rooms and the associated outdoor area (please enquire about availability in advance) incl. special equipment, e.g. walk-in shower, grab rails in shower and WC, low light switches
• 21 barrier-free rooms available 
• Lobby
• Sotto Voce Bar
• Terrace
• Restaurant Jadran & Spa Bistro
• Cigar Lounge
• Treatment rooms
• Pool area

Tipping has a long tradition in the hotel and catering industry and is regarded as financial appreciation and a thank you for special service. However, the increase in cashless payments means that tipping is becoming more and more complicated. In addition, we have changed the concept in some of our hotels and included more services. This means that there is even less opportunity to tip when paying. 

After an increasing number of requests from our guests for ways to give tips in an uncomplicated way, we have created the voluntary flat-rate tip. 
With this we take the liberty of adding 10 euros per night/room to your bill as a voluntary tip, provided you were satisfied with the service. You have the option to cancel, reduce or even increase this amount at any time. Of course, you can still tip individually. 

We will inform you again in detail about our voluntary flat-rate tip at check-in and check-out and will also be happy to accept your wishes here.
This model is not only a service for our guests but also puts a smile on the faces of our staff. And we would like to thank you for this! 

Good to know
Every Falkensteiner hotel that offers the voluntary flat-rate tip has its own tip committee. The committee consists of one employee per department and decides how the money is to be distributed.