All you need to know about Falkensteiner Hotel & Spa Iadera

Discover one of the best spa hotels in Croatia

For a pleasant stay in our Falkensteiner Hotel & Spa Iadera we have summarized the most important information for you. Discover our spa hotel in Croatia and book now your dream holidays!

  • Welcome drink
  • Relax and unwind in our Acquapura SPA: Outdoor infinity pool, large sauna area with Finnish sauna, steam bath, panorama earth sauna with seaview, biosauna, whirlpool, Kneipp and more
  • The mysterious bathing culture of the orient: hamam bathing and relaxation area incl. pestemal towel
  • During your stay a spa bag will be at your disposal with a bathrobe, bathing shoes and bath towels
  • Daily sports programs and activities
  • Free Wi-Fi
Arrival

From 3.00 pm

Departure

Until 11.00 am

Kindly note that in Croatia all travellers need to provide an ID (Passport or ID card) at the time of check in (also children)

Early Check-In & late Check-Out

On request, depending on the availability 

Address

Falkensteiner Hotels & Residences Punta Skala 
Hotel & Spa Iadera 
HR-23231 Petrčane

Contact

Tel. +43-50-991180-32
E-Mail reservations.iadera@falkensteiner.com

Transfer Service

Whether from the airport or from the train station: request our transfer service for your individual pick-up.
Request transfer service here

Since we know that booking a trip currently causes insecurity for many people, and because we would like to remove this worry from our guests, we have developed a Premium Corona Travel Insurance for you with HanseMerkur Versicherung. Should you be unable to start your trip or have to depart from your trip earlier due to a Covid infection or suspected case of infection, the insurance will cover your entire travel costs without deduction.

The following scenarios are covered:

  • A quarantine ordered in written form by the public health department or doctor
  • The transportation by third parties (e.g. airport personnel) or the entry into the rental object is denied by the owner at the beginning of the journey

When cancellations are not covered:

  • Out of fear of infection (even with high infection numbers on site)
  • Because of the belonging to the so-called 'risk group'
  • Due to general exit limitations or travel warnings

Read more about our insurances here

The rate for the underground garage is € 9,50 per day (obligatory use if you arrive by car)

Please leave your vehicle only at the marked parking area. Vehicles that are outside of the marked area will be taken away by the towing service.

The hotel is not responsible for any damages to your vehicle.

Restaurant

Breakfast 

Daily from 7.30 am to 11.00 am         

Dinner

Daily from 6.30 pm to 9.30 pm (subject to seasonal change)

Adriatic Asian Fusion Restaurant La Veranda    

Daily from 6.30 pm to 9.30 pm  (subject to seasonal change)

Steak House Planika

Daily from 12.00 pm to 11.00 pm 

 

Acquapura SPA

Sauna    

Daily from 10.00 am to 9.00 pm

Pools    

Daily from 6.00 am to 10.00 pm (subject to seasonal change)

Fitness

Daily from 6.00 am to 10.00 pm

Reception    

Daily from 8.00 am to 9.00 pm

 

Reception

24 hours per day

According to Croatian law, smoking is prohibited in all areas in the hotel (including public areas and rooms), except in the cigar lounge

You want your dog to enjoy your vacation as much as you do? In the Falkensteiner hotels we also grant your beloved four-legged friend a welcome home feeling and offer everything a dog's heart desires. We look forward to welcoming you and your faithful companion to our hotel. Your dog may accompany you in the room, lobby area and bar. However, the restaurants, pools and spa area are reserved for vacationing humans.

 

Price

Per night, 30€ will be charged (without food).

Important information

Dogs are not allowed in the hotel between 01.07. to 01.09.

Veterinarian contacts

Tierarzt Zadar
Ul. Grge Novaka 11, 23000, Zadar, Kroatien

Veterinarska ambulanta Puntamika
Ul. Augusta Šenoe 38, 23000, Zadar, Kroatien (+38523333300)

In case of a cancellation of your stay, we will charge the following cancellation fees:
Up to 7 days before arrival: free of charge
6 to 4 days before arrival: 45% of the total amount of the booked stay
3 days to 1 day before arrival: 75% of the total amount of the booked stay
On the day of arrival: 90% of the total amount of the booked stay
In case of a no-show, unused rooms or an early departure, we reserve the right to charge 100% of the total amount.
In case of an early departure or a late arrival, no refund on package arrangements is possible.

From 02.07.2022 until 26.08.2022
In case of a cancellation of your stay, we will charge the following cancellation fees:
Up to 14 days before arrival: free of charge
13 to 7 days before arrival: 45% of the total amount of the booked stay
6 days to 1 day before arrival: 75% of the total amount of the booked stay
On the day of arrival: 90% of the total amount of the booked stay
In case of a no-show, unused rooms or an early departure, we reserve the right to charge 100% of the total amount.
In case of an early departure or a late arrival, no refund on package arrangements is possible.

We recommend you to purchase travel cancellation insurance

To guarantee your booking please send us your credit card details. Payment can be done with bank transfer before arrival to hotel or it can be paid directly at hotel reception,with a guarantee of a credit card details (type, credit card number and expiry date).

The hotel reserves the right to preauthorize the credit card before arrival,as well as to use it for eventual extra service charges which might occur during the stay in hotel or for any other incidentals such as damage done while staying in a hotel.

Please note that in case of payment with credit card - the amount from your credit card will be taken in Kuna and it could come to some differences because of the exchange rates. Unfortunately we are not able to influence possible differences in exchange rates or credit card companies commissions.

Prices are assigned in Euro (€). Payments can be done with Euro (€) (with the fix currency exchange rate 7,50 Kuna), but due to Croatian law an exchange to local currency KUNA (at daily rate plus handling fee) has to be done before setting the invoice.

We advice you that the best way is a prepayment of the whole amount by bank transfer before arrival to avoid currency fluctuation.

Bank details for international transactions

Bank: Zagrebačka banka d.d. Zagreb, Hrvatska/Croatia
IBAN: HR18 23600001102030529
SWIFT: ZABAHR2X

Invoice address

Punta Skala d.o.o.
Zrinsko Frankopanska 38
HR- 23000 Zadar 
OIB 02964137348 

Kindly put the reservation nr. on your transfer details.

All relevant Corona measures can be found here .