Terms & Conditions

Please find detailed information on our terms and conditions here:

General Terms and Conditions of Falkensteiner Hotels & Residences

(as of February 2026)

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General Terms and Conditions "Falkensteiner Members Club"

(valid from 10. May 2026)

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General Terms and Conditions Direct Booking Club
(as of April 2025)
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General Terms and Conditions Spirit Club
(as of December 2023)
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Terms of Use for the Central Customer Login and Master Data Management (Falkensteiner ID)

(as of 10. May 2026)

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General Terms and Conditions of Business and Use for the Rental of Sports Equipment and Devices

(as of December 2023)

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Participation Conditions for the Activity Offers at Falkensteiner Hotels & Residences

(as of June 2024)

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General Terms and Conditions for the purchase of vouchers from the FMTG Falkensteiner Michaeler Tourism Group

(as of September 2023)

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Information pursuant to the Package Travel Act

(as of July 2021)

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