ALL YOU NEED TO KNOW ABOUT Falkensteiner Hotel Schladming

Arrival:

From 3.00 pm

Early Check-in from 9.00 am:
without breakfast: € 50 per room (summer), € 80 per room (winter)
On request, depending on availability

Departure:

Until 11.00 am

Late Check-Out until 6.00 pm:
€ 50 per room (summer), € 80 per room (winter)

Address:

Falkensteiner Hotel Schladming
Europaplatz 613
AT-8970 Schladming

Contact:

E-Mail: reservation.schladming@falkensteiner.com
Phone: +43 50 991180 13

Transfer Service

Whether from the airport or from the train station: request our transfer service for your individual pick-up.
Request transfer service here

Free parking on site.

Four E-filling stations are available for hotel guests.

*Opening hours may vary*

Restaurant 

Breakfast

Daily: 7.00 am – 10.30 am  

Dinner

Daily: 6.30 pm – 9.00 pm 

Hotel bar "genießBAR"

Daily: 10.30 am – 12.00 am

Acquapura SPA

Indoor pool

Daily: 6.00 am – 09.00 pm

Outdoor pool

Daily: 8.00 am – 8.00 pm

Infrared cabins and heated loungers

Daily: 6.00 am – 8.00 pm

Sauna area

Daily: 10.00 am – 8.00 pm

Gym

Daily: 6.00 am – 12.00 am

SPA Reception

Daily: 9.30 am – 6.00 pm

SPA treatments

Upon appointment: 9.30 am – 8.00 pm

Reception

24 hours per day

Our “Sport. Spa. Style.” active hotel is smoke-free from November 2019. Due to the new law on the protection of non-smokers, all hotel areas are equipped as non-smoking zones. At the hotel entrance, on the room balconies as well as on the terraces at the genießBAR or in the Acquapura SPA one can still enjoy his cigarette in the fresh air undisturbed. Please note that we charge a fee of € 200,- for the smell of smoke in the room. Please close the door while smoking on the balcony. Thank you for your understanding.

You want your dog to enjoy your vacation as much as you do? In the Falkensteiner hotels we also grant your beloved four-legged friend a welcome home feeling and offer everything a dog's heart desires. We look forward to welcoming you and your faithful companion to our hotel. Your dog may accompany you in the room, lobby area and bar. However, the restaurants, pools and spa area are reserved for vacationing humans.

Price

Per night/dog, 25€ will be charged (without food).
 

Veterinarian contacts

Mag. Gertrud Trinker
Martin-Luther-Straße 33, 8970 Schladming +43 (0) 3687 244 74

Dr. Matthias Brandstätter
Ramsau 46, 8972 Ramsau am Dachstein +43 (0) 664 135 50 37

MORE INFORMATION →

Do you avoid animal products or have a food intolerance? In our establishment, you can expect delicacies for every preference. So that your holiday experience is also topped off with culinary delights, we offer you alternative products. Please let us know at the time of your booking or a few days before your arrival, if we are allowed to spoil you with special products, such as various pasta, pastries, cheese & sausage products, spreads or cereals. We will conjure up wonderful dishes for you according to your wishes – you will be delighted!

Unless otherwise stated in the offer, following general cancellation conditions shall apply:

If you need to change your travel plans on short notice, you may cancel your booking up to 14 days before arrival, without any penalty.

If a cancellation is made within 14 days, the hotel reserves the right to charge to following cancellation fees:

13 to 7 days before arrival:

45% of the total amount of the booked stay

6 days to 1 day before arrival:

75% of the total amount of the booked stay

On the day of arrival:

90% of the total amount of the booked stay

In case of a no-show and early departure, we reserve the right to charge 100% of the total amount.

We recommend you to purchase travel cancellation insurance.

It is possible to make a deposit in advance. You can pay the final bill on site in cash, with ATM/EC card, VISA, MasterCard, Diners Club and American Express.

Planai Hotel Errichtungs- und Betriebs GmbH
Europaplatz 613
8970 Schladming
CRN: 379022 k
Head office: Schladming
Commercial court: LG Leoben
UID-Nr.: ATU67140426

The bus fleet of the Planai-Hochwurzen railways facilitates the challenging ascent or reliably brings you back to the start of your tour.
Bushotline: +43 (0) 3687 / 22042-117
Further information on bus operation and ticket prices can be found here.

Since we know that booking a trip currently causes insecurity for many people, and because we would like to remove this worry from our guests, we have developed a Premium Corona Travel Insurance for you with HanseMerkur Versicherung. Should you be unable to start your trip or have to depart from your trip earlier due to a Covid infection or suspected case of infection, the insurance will cover your entire travel costs without deduction.

The following scenarios are covered:

• A quarantine ordered in written form by the public health department or doctor
• The transportation by third parties (e.g. airport personnel) or the entry into the rental object is denied by the owner at the beginning of the journey

When cancellations are not covered:

• Out of fear of infection (even with high infection numbers on site)
• Because of the belonging to the so-called 'risk group'
• Due to general exit limitations or travel warnings

Read more about our insurances here. 

There are a large number of barrier-free areas in our hotels. Of course, we will also be happy to help you overcome any obstacles and assist you whenever necessary.

The following rooms of the Falkensteiner Hotel Schladming are accessible barrier-free:

• Some rooms (please enquire about availability in advance) incl. special equipment, e.g. walk-in shower, grab rails in shower and WC, emergency button in bathroom
• Reception & lobby
• genießBAR 
• Restaurant Steirer
• Conference rooms
• Treatment rooms
• Gymnastics room and fitness area
• Pool area (small parts of it)
• Sauna area

Extras:

• Parking area directly in front of entrance