ALL YOU NEED TO KNOW ABOUT Balance Resort Stegersbach

One of the best spa hotels in Austria

For a pleasant stay in our Falkensteiner Balance Resort Stegersbach we have summarized the most important information for you. Enjoy your stay at one of the best spa hotels in Austria!

Arrival:

From 3.00 pm

Departure:

Until 11.00 am
 
We are pleased to offer you an early check-in (including access to your room) at 9.00 am upon request and availability (supplement of € 30,- per room). Kindly note that our Acquapura SPA will only be at your disposal if you book an early check in. Late check-out including use of our Acquapura SPA until 6.00 pm will be available upon request and availability (Supplement of € 30,- per room).

Whether your room is available or not, we can define no earlier than one day before arrival or one day before departure, as this depends on the booking situation.

Adress:

Falkensteiner Balance Resort Stegersbach
Panoramaweg 1
7551 Stegersbach/Burgenland

Contact:

E-Mail: [email protected]
Phone: +43 (0)33265 5155

Parking free of charge. We are happy to park your car for you and bring it to the hotel entrance on your departure day. Please do not park your car in the hotel driveway, this must be kept free for the fire department.

RECEPTION 

Daily: 24h

RESTAURANTS

Restaurant IMAGO

Breakfast

Monday to Friday: from 7.00 am to 10.30 am  
Saturday, Sunday and on public holidays: from 7.00 am to 11.30 am     

Dinner

Daily: from 6.30 pm to 9.00 pm  

Last order kitchen

Daily: 8.30 pm   

SPA Bistro:

Daily: from 11.00 am to 6.00 pm

Early Morning Tea       

Daily: from 6.30 am to 11.00 am

Day-Bar in the Living-Lounge

Daily: from 11.00 am to 6.00 pm

Atrium Bar       

Daily: 5.00 pm to 0.00 am

 

ACQUAPURA SPA     

                    
Indoorpools        

Daily: from 7.00 am to 10.00 pm (Saturday and Sunday until 11:30 pm)

Outdoorpools              

Daily: from 7.00 am to 10.00 pm (Saturday and Sunday until 11:30 pm)

Adventure whirlpool & Sauna area                   

Daily: from 10.00 am to 10.00 pm (Saturday and Sunday until 11:30 pm)

Beauty & Massage                    

Daily: from 9.00 am to 7.00 pm

Fitness Center                    

Daily: from 6.00 am to 10.00 pm   

SPA Reception 

Sunday to Thursday: from 9.30 am to 6.00 pm
Friday and Saturday: from 9.30 am to 7.00 pm

  • Welcome Drink
  • Rich Falkensteiner PREMIUM breakfast buffet with live-cooking station, special vegan and basic corners
  • 5-course dinner in the restaurant "Imago"
  • Espresso coffee machine in every room
  • First filling of the minibar with 2 bottles of mineral water and 3 soft drinks
  • SPA bag with bathrobe, towels and slippers for the duration of the stay
  • 2.700 m² exclusive Falkensteiner Acquapura SPA featuring 2iInfinity pools, a variety of saunas, a silent room, relaxation area and a generous idyllic SPA garden
  • Latenight SPA: daily use of the indoor pool area and sauna until 11:30 pm on Fridays and Saturdays
  • Tea- and vitamin bar for free in the SPA area
  • 210 m² gym with yoga and workout room
  • Daily tsar® sports and active programme
  • Early Morning“ tea- and coffee bar in the SPA bistro
  • Living lounge with day bar and library with a selection of books
  • Rental of bicycles and Nordic Walking poles (subject to availability)
  • Mobile-free zones
  • Free Wi-Fi
  • Free transfer to the bus station (Stegersbach)
  • Personal Assistant (personal concierge service)
  • SuitePad (electronic concierge service)
  • Greenfee discount for the Golfschaukel Stegersbach

All areas in the hotel are non-smoking areas.

You want to spend a relaxing vacation with your dog and enjoy an excellent service for your 4-legged friend? The Falkensteiner Hotels offer everything for a dog’s welfare.

HIGHLIGHTS FOR A HOLIDAY WITH YOUR FOUR-LEGGED FRIEND
  • Arrival package for each dog (treats, chew bone, etc.)
  • Tips for walking paths (corresponding to weather conditions)
  • Dog blanket, towel, feeding bowl and bandana (also available for purchase)
RATE FOR A HOLIDAY WITH YOUR DOG

€ 20,- per night (feed not included)

Today many people have food intolerances or want to abstain from animal products entirely. For us, it goes without saying that we add to your holistic wellness on holiday, as well as with respect to food, by catering to your individual dietary requirements. In our restaurants vegan meals are available on request. From tofu to seasonal, home-made vegan dishes and special commercially-available vegan convenience products, seasonal fruit and sorbets. For breakfast enjoy seasonal products such as fruit, vegetables, jams and margarine. We are happy to serve you vegan spreads when you order in advance. Gluten-free and/or lactose-free products such as pasta, baked goods, cheese and sausage products, spreads and cereals are all available on request.  

If you have a diet which is vegan and/or gluten or lactose-free, we request that you inform us at the time of booking or a couple of days before you arrive.

Unless otherwise stated in the offer , following general cancellation conditions shall apply:

If you need to change your travel plans on short notice, you may cancel your booking up to 7 days before arrival, without any penalty. If a cancellation is made within 7 days, the hotel reserves the right to charge to following cancellation fees:

6 to 4 days before arrival: 

45% of the total amount of the booked stay

3 to 1 days before arrival: 

75% of the total amount of the booked stay

Day of arrival: 

90% of the total amount of the booked stay

In case of a no-show and early departure, we reserve the right to charge 100% of the total amount.

We recommend you to purchase travel cancellation insurance.

Your room bill can be paid cash, with your bank card, VISA card, Mastercard, Diners Club or American Express.