Key information about the Balance Resort Stegersbach

Discover the adult resort in South Burgenland and book a dream holiday right away.

For a pleasant stay in our Falkensteiner Balance Resort Stegersbach we have summarized the most important information for you. Enjoy your stay at one of the best spa hotels in Austria!


From 3.00 pm


Until 11.00 am

On request and subject to availability – early check-in with room and spa use from 9.00 am (surcharge of €15.00 per person), and late check-out with room and spa use until 6.00 pm (surcharge of €15.00 per person).

Earlier or later use of the Acquapura SPA is only permitted in combination with an early check-in or late check-out. 

We will only be able to guarantee availability of the room at the earliest one day before arrival or one day before departure (as applicable), as this depends on our bookings.


Falkensteiner Balance Resort Stegersbach
Panoramaweg 1
7551 Stegersbach/Burgenland


Phone: +43 (0)33265 5155

Transfer Service

Whether from the airport or from the train station: request our transfer service for your individual pick-up.
Request transfer service here

Free parking spaces are also available. We are happy to park your car for you or will gladly drive you to the hotel entrance on the day of your departure. Please do not park your car on the hotel driveway. This needs to be kept free for the fire brigade.


Daily, 24h hours a day


Elegantly styled, eating is much more tasteful. We therefore ask you kindly to wear appropriate clothing when during your restaurant visit - with closed shoes and the men in long trousers.

Restaurant IMAGO


Monday to Friday: from 7.00 am to 10.30 am  
Saturday, Sunday and on public holidays: from 7.00 am to 11.30 am     


Daily: from 6.30 pm to 9.00 pm  

Last orders from the kitchen

Daily: 8.30 pm   

SPA Bistro:

Daily: from 11.00 am to 5.30 pm

Early Morning Tea       

Daily: from 6.30 am to 11.00 am

Day-Bar in the Living-Lounge

Daily: from 11.00 am to 6.00 pm

Atrium Bar       

Daily: 5.00 pm to 12.00 pm




Daily: from 7.00 am to 10.00 pm (Saturday and Sunday until 11:30 pm)


Daily: from 7.00 am to 10.00 pm (Saturday and Sunday until 11:30 pm)

Adventure whirlpool & Sauna area                   

Daily: from 10.00 am to 10.00 pm (Saturday and Sunday until 11:30 pm)

Beauty & Massage                    

Daily: from 9.00 am to 7.00 pm

Fitness Center                    

Daily: from 6.00 am to 10.00 pm   

SPA Reception 

Sunday to Thursday: from 9.30 am to 6.00 pm
Friday and Saturday: from 9.30 am to 7.00 pm

  • Welcome drink
  • Rich Falkensteiner PREMIUM breakfast buffet with live cooking station, vegan and basic food corner
  • 5-course evening meal in the Imago Restaurant
  • Espresso coffee machine in every room
  • Initial filling of the mini-bar with 2 bottles of mineral water and 3 soft drinks
  • SPA bag with soft bathrobe, towels and slippers for the duration of your stay
  • 2,700 m² of exclusive Falkensteiner Acquapura SPA, with 2 infinity pools, a variety of saunas, a silent room, generous rest rooms and additional large garden terraces
  • Late night SPA: use of the pool and sauna area until 11:30 pm on Fridays and Saturdays
  • Tea and vitamin bar in the SPA area – help yourself for free
  • 210 m² fitness centre with yoga and workout rooms
  • Participation in the daily tsar® sports and activity programme and administered sauna infusions
  • "Early morning" tea and coffee bar in the SPA Bistro
  • Living Lounge with day bar and library
  • Rental of bicycles and Nordic walking poles (subject to availability)
  • Mobile-phone-free zones
  • Free Wi-Fi
  • Free transfer to the bus station (Stegersbach)
  • Personal assistant (personal concierge service)
  • SuitePad (electronic concierge service)
  • Green fee discount for the Stegersbach golf course

The entire interior of the hotel is a non-smoking area. Smoking is only permitted outdoors and on the balconies. Smoking in the room will incur a cleaning fee. 

Dogs are very welcome. The Falkensteiner Balance Resort Stegersbach offers everything a dog's heart desires.


• Arrival package for every dog (treats, chewing bones etc.)
• Tips for walks (according to the circumstances)
• Dog blanket, towel, bowl and scarf


€ 20,- per night (feed not included)

Today many people have food intolerances or want to abstain from animal products entirely. For us, it goes without saying that we add to your holistic wellness on holiday, as well as with respect to food, by catering to your individual dietary requirements. In our restaurants vegan meals are available on request. From tofu to seasonal, home-made vegan dishes and special commercially-available vegan convenience products, seasonal fruit and sorbets. For breakfast enjoy seasonal products such as fruit, vegetables, jams and margarine. We are happy to serve you vegan spreads when you order in advance. Gluten-free and/or lactose-free products such as pasta, baked goods, cheese and sausage products, spreads and cereals are all available on request.  

If you have a diet which is vegan and/or gluten or lactose-free, we request that you inform us at the time of booking or a couple of days before you arrive.

Unless otherwise stated in the offer , following general cancellation conditions shall apply:

Cancellation up to 7 days before arrival is free. If a cancellation is made less than 7 days prior to arrival, we reserve the right to charge the following cancellation fees:

6 to 4 days before arrival: 

45% of the total amount of the booked stay

3 to 1 days before arrival: 

75% of the total amount of the booked stay

Day of arrival: 

90% of the total amount of the booked stay

In case of a no-show and early departure, 100% of the total amount will be charged.

We recommend purchasing travel cancellation insurance.

In addition to cash payments, payment by credit card is possible. We accept: Master Card, Visa, Diners Club, American Express and Maestro. We do not accept cheques.