Arrival

From 04.00 pm

Departure

Until 12.00 noon

Early Check-in and late Check-out

On request, depending on the availability and for an additional charge

Address

Falkensteiner Schlosshotel Velden
Schlosspark 1
A-9220 Velden am Wörthersee

Contact

E-Mail: [email protected]
Phone: +43 (0) 427 452 0000 

The price for a parking space in the hotel's underground garage with direct access to the hotel and outside parking spaces is € 18 per vehicle, per night.

Restaurants

Ballroom

Breakfast daily from 7.00 am to 11.00 am

Seespitz

Opening times (October until April)
Monday to Sunday from 11.30 am to 10.00 pm
Kitchen from 12.00 pm to 9.00 pm
Short kitchen break from 5.00 pm to 6.00 pm

Opening times (May until September)
Monday to Sunday from 11.30 am to 12.00 am
Kitchen from 12.00 pm to 10.00 pm
Short kitchen break from 5.00 pm to 6.00 pm

Schlossstern

Open from Thursday to Saturday 6.30 pm to 11.00 pm up to and including 24 August 2019

SPA Bistro

Daily open from 10.00 am to 6.00 pm

Schloss Bar

Daily open from 12.00 pm to 12.00 am

 

Acquapura SPA

Pool area 

Daily from 7.00 am to 10.00 pm

Mixed Sauna 

Daily from 10.00 am to 10.00 pm

Ladies' and Gentlemen's Sauna 

Friday to Sunday from 12.00 pm to 8.00 pm

SPA treatments 

Daily from 9.00 am to 8.00 pm

Gym

24 hours per day

SPA Reception 

Daily from 9.00 am to 8.00 pm           
+43 (0) 4274 52000 5303
[email protected]

 

Beach Club

May until September, daily from 9.00 am to 8.00 pm    

 

Reception

24 hours per day

– Free use of the 3600m² Acquapura SPA & MED
– Beach Club (May until mid September) with direct lake access
– Swim bag with bathrobe, bath towels and bathing shoes to use during your stay
– Wireless LAN throughout the hotel
– Modern fitness studio with high-tech cardio equipment
– Library with a large selection of interesting reading material, daily newspapers and magazines

Our hotel is principally a non-smoking establishment. Smoking is permitted in our Schlossbar and on the balconies of our rooms. Kindly note that we charge a cleaning fee if you wish to smoke in your room.

You want to spend a relaxing vacation with your dog and enjoy an excellent service for your four-legged friend? The Falkensteiner Hotels offer everything for a dog’s welfare.

Highlights for a holiday with your four-legged friend

– Arrival package for each dog (treats, chew bone, etc.)
– Advice on walking paths (corresponding to weather conditions)
– Dog-walking service (upon request and reservation at the reception)
– Dog blanket, towel, feeding bowl and bandana (also available for purchase)

Our four-legged friends are welcome in the guest rooms, at the lobby area, at the Schlossbar and on the terrace of the Schlossbar. We will gladly reserve a table in the outdoor area of our Seespitz restaurant on request for you and your dog. 

Rate for a holiday with your dog

€ 30 per night (feed not included)

Today many people have food intolerances or want to abstain from animal products entirely. For us, it goes without saying that we add to your holistic wellness on holiday, as well as with respect to food, by catering to your individual dietary requirements. In our restaurants vegan meals are available on request. From tofu to seasonal, home-made vegan dishes and special commercially-available vegan convenience products, seasonal fruit and sorbets. For breakfast enjoy seasonal products such as fruit, vegetables, jams and margarine. We are happy to serve you vegan spreads when you order in advance. Gluten-free and/or lactose-free products such as pasta, baked goods, cheese and sausage products, spreads and cereals are all available on request.  

If you have a diet which is vegan and/or gluten or lactose-free, we request that you inform us at the time of booking or a couple of days before you arrive.

Unless otherwise stated in the offer, following general cancellation conditions shall apply: if you need to change your travel plans on short notice, you may cancel your booking up to 14 days before arrival, without any penalty. If a cancellation is made within 14 days, the hotel reserves the right to charge to following cancellation fees:

13 to 7 days before arrival

 45% of the total amount of the booked stay

6 days to 1 day before arrival

 75% of the total amount of the booked stay

On the day of arrival

90% of the total amount of the booked stay

In case of a no-show and early departure

We reserve the right to charge 100% of the total amount

We recommend you to purchase travel cancellation insurance. 

Low Season

To guarantee your reservation we kindly ask to submit your credit card details (credit card number, date of expiration and name of credit card holder). Thank you! The full amount will be paid on the spot. Please note that we do not accept cheques.

High Season

To secure your reservation, we ask for a deposit (with credit card or bank transfer) of 20% of the total (EUR) within 14 days upon completion of your booking (Free of charge). Please provide us with a bank transfer the reservation number. You also have the option to make your payment by credit card.

Bank Details

Account holder: Falkensteiner Schlosshotel Velden GmbH
Credit institution: BKS Bank AG
Account number: 100-128780
Bank code: 17000
IBAN: AT84 1700 0001 0012 8780
SWIFT: BFKKAT2K