ALL YOU NEED TO KNOW ABOUT SCHLOSSHOTEL VELDEN
Discover luxury accommodation at Lake Wörthersee
For a pleasant stay in our Falkensteiner Schlosshotel Velden we have summarized the most important information for you. Find out more about it and book your accommodation at Lake Wörthersee.
– Free use of the 3600m² Acquapura SPA & Slow.Living
– Beach Club (May until mid September) with direct lake access
– Swim bag with bathrobe, bath towels and bathing shoes to use during your stay
– Wireless LAN throughout the hotel
– Modern fitness studio with high-tech cardio equipment
– Library with a large selection of interesting reading material, daily newspapers and magazines
From 4.00 pm
Until 12.00 pm
Early Check-in and late Check-out
On request, depending on the availability and for an additional charge
Falkensteiner Schlosshotel Velden
A-9220 Velden am Wörthersee
Phone: +43 (0)427452 0000
Whether from the airport or from the train station: request our transfer service for your individual pick-up.
Request transfer service here
Klagenfurt: 27 km
Laibach: 97 km
Salzburg: 200 km
Venice: 260 km
Vienna: 320 km
Munich: 326 km
- Underground parking space at 24,00 € per vehicle and night
- Outdoor parking with advance reservation at 100,00 € per vehicle and day (depending on availability)
- E-charging stations are available for a fee. Please feel free to contact us at any time.
Breakfast daily from 7.00 am to 11.00 am
Monday to Sunday from 11.30 am to 10.00 pm
Kitchen from 11.30 pm to 9.00 pm
Short kitchen and service break from 4.30 pm to 6.00 pm
Daily open from 12.00 am to 6.00 pm
Salons Restaurant & Ateliers
Friday and Saturday from 6.00 pm to 10.00 pm
From April: Thu - Sat: 6.00 pm - 10.00 pm
From May: Thu - Sat: 6.00 pm - 10.00 pm
Schloss Bar Charly Walker
Daily open from 5.00 pm to 12.00 pm
Daily from 8.00 am to 8.00 pm
Daily from 11.00 am to 9.00 pm
Ladies' and Gentlemen's Sauna
Friday to Sunday from 11.00 am to 9.00 pm
Daily from 9.00 am to 8.00 pm
24 hours per day
Daily from 9.00 am to 8.00 pm
+43 (0)427452000 5303
May until 31 October, daily from 9.00 am to 8.00 pm
24 hours per day
Our hotel is a non-smoking establishment. Smoking is permitted on the balconies of our rooms. Kindly note that we charge a cleaning fee if you wish to smoke in your room.
Your dog is welcome to accompany you to the lobby, the Seespitz Restaurant & Living, the Salons Restaurant & Atelier, the Schlossbar Charly Walker and to breakfast (at the rear part of the Ballroom or at the Ballroom terrace). Please let us know in advance if you would like to bring your dog to breakfast so that we can prepare an appropriate table for you. Please note that a table on the Ballroom terrace cannot be reserved.
Unfortunately, dogs are not allowed in the wellness areas, such as the spa area and the beach club.
Per night/dog, 39€ will be charged (without food).
Tierärzte Team Velden am Wörthersee
Fichtenhainstraße 1, 9220 Velden am Wörthersee
Today many people have food intolerances or want to abstain from animal products entirely. For us, it goes without saying that we add to your holistic wellness on holiday, as well as with respect to food, by catering to your individual dietary requirements. In our restaurants vegan meals are available on request. From tofu to seasonal, home-made vegan dishes and special commercially-available vegan convenience products, seasonal fruit and sorbets. For breakfast enjoy seasonal products such as fruit, vegetables, jams and margarine. We are happy to serve you vegan spreads when you order in advance. Gluten-free and/or lactose-free products such as pasta, baked goods, cheese and sausage products, spreads and cereals are all available on request.
If you have a diet which is vegan and/or gluten or lactose-free, we request that you inform us at the time of booking or a couple of days before you arrive.
Unless otherwise stated in the offer, the following general cancellation conditions apply:
If you need to change your travel plans at short notice, you can cancel or change your booking free of charge up to 2 days before arrival in low season, 7 days before arrival in mid season and 14 days before arrival in high season. In case of cancellation within these 2, 7 or 14 days before arrival, the hotel reserves the right to charge 90% of the daily rate.
In case of a no-show and early departure
We reserve the right to charge 100% of the total amount
We recommend you to purchase travel cancellation insurance.
In order to guarantee our early booking rates, we ask for a bank transfer or payment via SIX Saferpay of the total amount in Euro within seven days after the conclusion of your booking. Please state the reservation number when making a bank transfer and note that we do not accept cheques.
When booking our daily rate or arrangements, we ask you to provide us with your credit card details by means of a SIX Payment Link. Only an authorization of € 1,00 will be reserved to check the validity of the credit card. Payment is made on the spot upon departure.
Account holder: Falkensteiner Schlosshotel Velden GmbH
Credit institution: BKS Bank AG
Account number: 100-128780
Bank code: 17000
IBAN: AT84 1700 0001 0012 8780
Since we know that booking a trip currently causes insecurity for many people, and because we would like to remove this worry from our guests, we have developed a Premium Corona Travel Insurance for you with HanseMerkur Versicherung. Should you be unable to start your trip or have to depart from your trip earlier due to a Covid infection or suspected case of infection, the insurance will cover your entire travel costs without deduction.
The following scenarios are covered:
- A quarantine ordered in written form by the public health department or doctor
- The transportation by third parties (e.g. airport personnel) or the entry into the rental object is denied by the owner at the beginning of the journey
When cancellations are not covered:
- Out of fear of infection (even with high infection numbers on site)
- Because of the belonging to the so-called 'risk group'
- Due to general exit limitations or travel warnings
Read more about our insurances here.
There are a large number of barrier-free areas in our hotels. Of course, we will also be happy to help you overcome any obstacles and assist you whenever necessary.
The following rooms of the Falkensteiner Schlosshotel Velden are accessible barrier-free:
- Some rooms (please enquire about availability in advance) incl. special equipment, e.g. walk-in shower, grab rails in shower and WC, emergency button in bathroom
- Charly Walker Castle Bar & Terrace
- Seespitz Restaurant & Living
- Salons Restaurant & Atelier
- Beach Club
- Breakfast Room & Terrace
- Acquapura SPA & Slow.Living incl. Spa Bistro
- Pool lift on request (indoor/outdoor).
- Wheelchair available