ALL YOU NEED TO KNOW ABOUT SCHLOSSHOTEL VELDEN
Discover luxury accommodation at Lake Wörthersee
For a pleasant stay in our Falkensteiner Schlosshotel Velden we have summarized the most important information for you. Find out more about it and book your accommodation at Lake Wörthersee.
Arrival
From 4.00 pm
Departure
Until 12.00 pm
Early Check-in and late Check-out
On request, depending on the availability and for an additional charge
Address
Falkensteiner Schlosshotel Velden
Schlosspark 1
A-9220 Velden am Wörthersee
Contact
E-Mail: [email protected]
Phone: +43 (0)427452 0000
The price for a parking space in the hotel's underground garage with direct access to the hotel is € 20 per vehicle, per night.
The price for outside parking spaces infront of the hotel with direct access to the hotels main entrance and Veldens promenade is € 50 per night.
Restaurants
Ballroom
Breakfast daily from 7.00 am to 11.00 am
Seespitz
Opening times (October until April)
Monday to Sunday from 11.30 am to 10.00 pm
Kitchen from 11.30 pm to 8.45 pm
Short kitchen and service break from 5.00 pm to 6.00 pm
Opening times (May until September)
Monday to Sunday from 11.30 am to 12.00 am
Kitchen from 12.00 pm to 10.00 pm
Short kitchen break from 5.00 pm to 6.00 pm
Schlossstern (closed until May)
Open from Thursday to Saturday 6.30 pm to 11.00 pm up to and including 24 August 2019
SPA Bistro
Daily open from 12.00 am to 6.00 pm
Schloss Bar Charlie Walker
Monday from 5.00 pm to 12.00 am
Tuesday to Saturday from 3.30 pm to 1.00 am
Sunday from 5.00 pm to 12.00 am
Tuesday to Saturday: Live music from 9.00 pm to 12.00 am
Acquapura SPA
Pool area
Daily from 7.00 am to 10.00 pm
Mixed Sauna
Daily from 10.00 am to 10.00 pm
Ladies' and Gentlemen's Sauna
Friday to Sunday from 12.00 pm to 8.00 pm
SPA treatments
Daily from 9.00 am to 8.00 pm
Gym
24 hours per day
SPA Reception
Daily from 9.00 am to 8.00 pm
+43 (0)427452000 5303
[email protected]
Beach Club
May until October, daily from 9.00 am to 8.00 pm
Reception
24 hours per day
– Free use of the 3600m² Acquapura SPA & MED
– Beach Club (May until mid September) with direct lake access
– Swim bag with bathrobe, bath towels and bathing shoes to use during your stay
– Wireless LAN throughout the hotel
– Modern fitness studio with high-tech cardio equipment
– Library with a large selection of interesting reading material, daily newspapers and magazines
Our hotel is principally a non-smoking establishment. Smoking is permitted in our Schlossbar and on the balconies of our rooms. Kindly note that we charge a cleaning fee if you wish to smoke in your room.
You want to spend a relaxing vacation with your dog and enjoy an excellent service for your four-legged friend? The Falkensteiner Hotels offer everything for a dog’s welfare.
Highlights for a holiday with your four-legged friend
– Arrival package for each dog (treats, chew bone, etc.)
– Advice on walking paths (corresponding to weather conditions)
– Dog-walking service (upon request and reservation at the reception)
– Dog blanket, towel, feeding bowl and bandana (also available for purchase)
Our four-legged friends are welcome in the guest rooms, at the lobby area, at the Schlossbar and on the terrace of the Schlossbar. We will gladly reserve a table in the outdoor area of our Seespitz restaurant on request for you and your dog.
Rate for a holiday with your dog
€ 35 per night (feed not included)
Today many people have food intolerances or want to abstain from animal products entirely. For us, it goes without saying that we add to your holistic wellness on holiday, as well as with respect to food, by catering to your individual dietary requirements. In our restaurants vegan meals are available on request. From tofu to seasonal, home-made vegan dishes and special commercially-available vegan convenience products, seasonal fruit and sorbets. For breakfast enjoy seasonal products such as fruit, vegetables, jams and margarine. We are happy to serve you vegan spreads when you order in advance. Gluten-free and/or lactose-free products such as pasta, baked goods, cheese and sausage products, spreads and cereals are all available on request.
If you have a diet which is vegan and/or gluten or lactose-free, we request that you inform us at the time of booking or a couple of days before you arrive.
Unless otherwise stated in the offer, following general cancellation conditions shall apply: if you need to change your travel plans on short notice, you may cancel your booking up to 14 days before arrival, without any penalty. If a cancellation is made within 14 days, the hotel reserves the right to charge to following cancellation fees:
13 to 7 days before arrival
45% of the total amount of the booked stay
6 days to 1 day before arrival
75% of the total amount of the booked stay
On the day of arrival
90% of the total amount of the booked stay
In case of a no-show and early departure
We reserve the right to charge 100% of the total amount
We recommend you to purchase travel cancellation insurance.
Low Season
To guarantee your reservation we kindly ask to submit your credit card details (credit card number, date of expiration and name of credit card holder). Thank you! The full amount will be paid on the spot. Please note that we do not accept cheques.
High Season
To secure your reservation, we ask for a deposit (with credit card or bank transfer) of 20% of the total (EUR) within 14 days upon completion of your booking (Free of charge). Please provide us with a bank transfer the reservation number. You also have the option to make your payment by credit card.
Bank Details
Account holder: Falkensteiner Schlosshotel Velden GmbH
Credit institution: BKS Bank AG
Account number: 100-128780
Bank code: 17000
IBAN: AT84 1700 0001 0012 8780
SWIFT: BFKKAT2K