ALL YOU NEED TO KNOW ABOUT Hotel & Spa Jesolo

Discover our 5-star hotel in Jesolo

Looking for hotels in Jesolo, Italy? Discover our Falkensteiner Hotel & Spa Jesolo! For a pleasant stay we have summarized the most important information for you.

Safe Hotel

 

Your safety and health are very important to us. Therefore we have developed standards and processes together with internal and external experts to make your holiday at Falkensteiner safe, pleasant and comfortable.

  • 2100 sq.m. Acquapura SPA wellness area with Swimming pool “Sport Pool”  with both indoor and outdoor areas heated up to 30 degrees, and divided between an indoor SPA and an outdoor terrace areas. 
    Heated whirlpool up to 32 degrees, all year round, access for children with over 14 years old
    One new outdoor “Relax Pool” heated up to 30 degrees, all year round
    One new outdoor pool for kids “Kids Pool” heated up to 30 degrees, all year round
  • Beach club & lounge with bar service
  • 2 sun beds and one umbrella per room
  • Child care in Falky land from 3 years
  • Free WiFi in the rooms and all public areas and on the beach
On your arrival:

We are happy to have your room prepared latest by 3.00 pm.

On your departure:

We kindly ask you to leave the room by 11.00 am on your departure day.

Should you require a late check-out please contact our front desk team.

Address:

Falkensteiner
Hotel & Spa Jesolo
Piazza Le Corbusier 6
IT-30016 Lido di Jesolo (Venezia)

Contact:

Phone: +43-50-991180-63

E-Mail: reservations.jesolo@falkensteiner.com

Transfer Service

Whether from the airport or from the train station: request our transfer service for your individual pick-up.
Request transfer service here

Parking in front of the entrance is only possible for check-in and check-out.

Garage parking for a fee (15€ per day) . The garage can be accessed with your key card issued at front desk.

Kindly advise if you want our valet staff to park your car in the underground garage. You can collect your car keys at the reception.

Restaurants (June to September)

Artigiani Restaurant & Market

Breakfast

Daily: from 7.00 am to 11.00 am

Dinner

Daily: 6.30 pm to 10.00 pm

 

Hoku Restaurant & Lounge Bar

Daily from 10.30 am to 6.30 pm

Hoku Lounge Bar

Daily from 10.00 am to 1.00 am

Beach Service

Daily from 10.00 am to 7.00 pm

All day dining

Daily from 12:00 to 22:30

Hoku Restaurant à la carte dinner

Daily from 19:00 to 22:30

Late in-room dining

Daily from 22:30 to 07:00

 

Restaurants (October to May)

Artigiani Restaurant & Market

Breakfast

Daily: from 7.00 am to 11.00 am

Dinner

Daily: 6.30 pm to 09.03 pm

 
Hoku Restaurant & Lounge Bar

Hoku Lounge Bar

Daily from 10.00 am to 1.00 am

All day dining

Daily from 12:00 to 09:30pm

Hoku Restaurant à la carte dinner

Daily from 07:00pm to 09:30pm

Late in-room dining

Daily from 11:0pm to 07:00am

 

Acquapura SPA

Reception

Daily: from 9.00 am to 8.00 pm

Outdoor pool

Daily: from 8.00 am to 8.00 pm

Indoor pool

Daily: from 8.00 am to 8.00 pm

Whirlpool 08.

Daily: from 8.00 am to 8:00 pm

Sauna

Daily: from 8.00 am to 9.00 pm

Turkish bath

Daily: from 8.00 am to 9.00 pm

Fitness

Gym open daily. from 6.00 am to 10.00 pm

Reception 

Daily: from 9.00 am to 8.00 pm  
 

Falky Land 

Animation 

June to September daily from 09.00 to 20.00 

October to May from 10 a.m. to 12.30 p.m. and from 2 p.m. to 7 p.m.

 

Reception

24/7

We kindly ask you to consider that all areas in the hotel are non-smoking, except open spaces and terraces.

On the first floor you can find our cigar lounge.

Would you like to spend a relaxing holiday with your dog and ensure excellent service for your four-legged friend?
Falkensteiner hotels offer all the services you need to ensure the well-being of you and your dog.

INCLUDED SERVICES

•  Welcome amenities for each dog  (treats, chew bone, etc.)
•  Tips for walking paths (corresponding to weather conditions)
•  Dog-walking service (upon request & reservation at the reception)
•  Dog blanket, towel, feeding bowl &  bandana (also available for purchase)

Rates for holidays with your dog
€ 30 per night (dog food not included)

Four-legged guests are allowed in the room, lobby, bar area and garden. Out of respect for other guests, dogs must be kept on a leash in the hotel's public areas at all times. Dogs are not allowed in the restaurant and SPA area.

Please note that only one dog per room is permitted. The maximum permitted weight of the dog is 20 kg.

Today many people have food intolerances or want to abstain from animal products entirely. For us, it goes without saying that we add to your holistic wellness on holiday, as well as with respect to food, by catering to your individual dietary requirements. In our restaurants vegan meals are available on request. From tofu to seasonal, home-made vegan dishes, and special commercially-available vegan convenience products, seasonal fruit and sorbets. For breakfast enjoy seasonal products such as fruit, vegetables, jams and margarine. We are happy to serve you vegan spreads when you order in advance. Gluten-free and/or lactose-free products such as pasta, baked goods, cheese and sausage products, spreads and cereals are all available on request.  

If you have a diet which is vegan and/or gluten or lactose-free, we request that you inform us at the time of booking or a couple of days before you arrive.

Unless otherwise stated in the offer, following general cancellation conditions shall apply:

If you need to change your travel plans on short notice, you may cancel your booking up to 3 days before arrival, without any penalty. If a cancellation is made within 3 days, the hotel reserves the right to charge to following cancellation fees:

3 to 2 days before arrival: 

20% of the total amount of the booked stay

1 day before arrival or on the day of arrival: 

100% of the total amount of the booked stay

In case of a no-show, not used rooms and early departure, we reserve the right to charge 100% of the total amount.

We recommend you to purchase travel cancellation insurance.

We accept the following credit cards: Visa, MasterCard, American Express and Diners.

Kindly note that, according to the Italian law, for European citizens we can accept cash payments for a maximum of € 2.999,99  per stay.

Since we know that booking a trip currently causes insecurity for many people, and because we would like to remove this worry from our guests, we have developed a Premium Corona Travel Insurance for you with HanseMerkur Versicherung. Should you be unable to start your trip or have to depart from your trip earlier due to a Covid infection or suspected case of infection, the insurance will cover your entire travel costs without deduction.

The following scenarios are covered:

  • A quarantine ordered in written form by the public health department or doctor
  • The transportation by third parties (e.g. airport personnel) or the entry into the rental object is denied by the owner at the beginning of the journey

When cancellations are not covered:

  • Out of fear of infection (even with high infection numbers on site)
  • Because of the belonging to the so-called 'risk group'
  • Due to general exit limitations or travel warnings

Read more about our insurances here

All relevant Corona measures can be found here .