KEY INFORMATION ABOUT THE FALKENSTEINER HOTEL & SPA CARINZIA

Planning a family holiday? We are pleased to offer families attractive conditions for children. Please find an overview of our children's rates here. The conditions vary depending on the age of the child, season and the room booked.

• Up to 3,9 years: from 20,00 € per night
• 4 – 11,9 years: from 65,00 € per night
• 12 – 17,9 years: from 120,00 € per night

Arrival

From 4.00 pm

Departure

Until 11.00 am

Early Check-in and late Check-out

Early Check In:

• Early Check In 08.00 am - 12.00 am | 60,00 € per room
• Breakfast is 30,00 € extra per person
• Spa use only 08.00 am - 12.00 pm is 20,00 € per person 

For early check in breakfast is not included and costs extra.

Late Check Out:

• Late Check Out until 03.00 pm | 60,00 € per room
• Late Check Out until 06.00 pm | 80,00 € per room
• Late Check Out / Spa only 30,00 € per person

All late check-outs include a snack.

Early Check In & Late Check Out is not guaranteed automatically and only valid on prior request and upon availability.

Address

Falkensteiner Hotel & Spa Carinzia 
Tröpolach 156
AT-9631 Hermagor/Nassgfeld

Contact

More about location & contact

Transfer Service

Whether from the airport or from the train station: request our transfer service for your individual pick-up.
Request transfer service here

For hotel guests, the hotel's own outside parking place is available free of charge. Parking in the garage is possible for a daily fee of 15 euros (motorbikes pay half price). For access to the garage, you can get a key card issued at check-in.
Three E-filling stations are available for hotel guests. Payment for charging is made by credit card. It is also possible to use the garage for charging only.

Restaurant

Breakfast

Daily: from 7.00 am to 10.00 am

Active Table  

Daily: from 2.00 pm to 4.00 pm

Dinner   

Daily: 6.30 pm to 9.00 pm

Acquapura SPA                   

Outdoor Pool
Daily: from 7.00 am to 8.00 pm

Indoor Pool
Daily: from 7.00 am to 9.00 pm

Outdoor Panoramasauna
Daily: from 12.00 am to 8.00 pm

Indoor sauna area & Whirlpool
Daily: from 10.00 am to 8.00 pm

Fitness
Daily: from 5.00 am to 10.00 pm

SPA Reception
Daily: from 9.00 am to 6.00 pm

Contact

+43 (0)42857 2000  ext. 620
spa.carinzia@falkensteiner.com

Reception

24 hours per day

The entire interior of the hotel is a non-smoking area. Smoking is only permitted outdoors and on the balconies. Smoking in the room will incur a cleaning fee. 

You want your dog to enjoy your vacation as much as you do? In the Falkensteiner hotels we also grant your beloved four-legged friend a welcome home feeling and offer everything a dog's heart desires. We look forward to welcoming you and your faithful companion to our hotel. Your dog may accompany you in the room, lobby area and bar. However, the restaurants, pools and spa area are reserved for vacationing humans.

Price

Per night/dog, 35€ will be charged (without food).
 

Veterinarian contacts

Dipl-TA Dr. Herbert Ladstätter
Gailtal Str. 31, 9620 Hermagor
(+43 4282 2660)

MORE INFORMATION →

In the case of special diets (vegetarian, vegan) and/or intolerances (lactose, gluten, etc.) we ask that you notify us when making your booking or at least a few days before your arrival.

Unless otherwise stated in the offer, following general cancellation conditions shall apply:
Cancellation until 14 days before arrival is free of charge. In case of a cancellation within14 days before your arrival, we will charge the following cancellation fees:

13 to 7 days before arrival

45% of the total amount of the booked stay

6 days to 1 day before arrival

75% of the total amount of the booked stay

On the day of arrival

90% of the total amount of the booked stay

In case of a no-show, unused rooms or an early departure, we reserve the right to charge 100% of the total amount. 

In addition to cash payments, payment by credit card is also possible. We accept: Master Card, Visa, Diners Club, American Express and Maestro. We do not accept cheques.

Tipping has a long tradition in the hotel and catering industry and is regarded as financial appreciation and a thank you for special service. However, the increase in cashless payments means that tipping is becoming more and more complicated. In addition, we have changed the concept in some of our hotels and included more services. This means that there is even less opportunity to tip when paying. 

After an increasing number of requests from our guests for ways to give tips in an uncomplicated way, we have created the voluntary flat-rate tip. 
With this we take the liberty of adding 10 euros per night/room to your bill as a voluntary tip, provided you were satisfied with the service. You have the option to cancel, reduce or even increase this amount at any time. Of course, you can still tip individually. 

We will inform you again in detail about our voluntary flat-rate tip at check-in and check-out and will also be happy to accept your wishes here.
This model is not only a service for our guests but also puts a smile on the faces of our staff. And we would like to thank you for this! 

Good to know
Every Falkensteiner hotel that offers the voluntary flat-rate tip has its own tip committee. The committee consists of one employee per department and decides how the money is to be distributed.