KEY INFORMATION ABOUT THE FALKENSTEINER HOTEL & SPA CARINZIA
Discover the sport & active hotel at Nassfeld and book your dream holiday straight away!
For a pleasant stay at Falkensteiner Hotel & Spa Carinzia you will find the most important information here.
- Overnight stay in the booked room category
- Half Board Plus with active lunch/afternoon table
- Daily sports & activity programme
- Sport concierge: advice at "Base Camp" – the Carinzia Sports Corner
- In summer: Nassfeld +Card Holiday including use of cable cars and discounts with many partners in the region
- Welcome drink
- Upon arrival, 1 bottle of mineral water in the room
- Once a week, live music at the bar
- Carinzia Spa package with bathrobe, bath towel and bathing shoes in a swim bag (on loan for the duration of your stay)
- Free Wi-Fi throughout the entire hotel
- Use of the Acquapura SPA over 2,400 m²
- 1x greenfee at golf the course Nassfeld Golf per person/night in the deluxe room category or higher
Arrival
From 4.00 pm
Departure
Until 11.00 am
Early Check-in and late Check-out
Early Check In: from 9.00 am
- At the room - € 40 per room
- At the SPA - € 20 per person
- Plus breakfast – additional charge of € 20 per person
Late Check Out:
- At the room until 3.00 pm - € 40 per room
- At the room until 6.00 pm - € 60 per room
- At the room later than 6.00 pm – an additional night will be charged
- At the SPA until 6.00 pm - € 20 per person
Early Check In & Late Check Out is not guaranteed automatically and only valid on prior request and upon availability.
Address
Falkensteiner Hotel & Spa Carinzia
Tröpolach 156
AT-9631 Hermagor/Nassgfeld
Contact
E-Mail: reservations.carinzia@falkensteiner.com
Phone: +43-50-991180-18
Transfer Service
Whether from the airport or from the train station: request our transfer service for your individual pick-up.
Request transfer service here
For hotel guests, the hotel's own outside parking place is available free of charge. For an additional fee, it's possible to park in the hotel underground garage. For access to the garage, you can get a key card issued at check-in.
Four E-filling stations are available for hotel guests.
Price for hybrid cars : 15,00 Euro per day
Charging of the cars (without parking) : 5,00 Euro per charge.
For the other cars price is 12,00 Euro per day.
Restaurant
Breakfast
Daily: from 7.00 am to 10.00 am
Sweet afternoon
Daily: from 1.30 pm to 4.00 pm
Dinner
Daily: 6.30 pm to 9.00 pm
Acquapura SPA
Outdoor Pool
Daily: from 7.00 am to 9.00 pm
Indoor Pool
Daily: from 7.00 am to 9.00 pm
Sauna
Daily: from 10.00 am to 9.00 pm
Fitness
Daily: from 5.00 am to 10.00 pm
SPA Reception
Daily: from 9.00 am to 6.00 pm
Contact
+43 (0)42857 2000 ext. 620
spa.carinzia@falkensteiner.com
Reception
24 hours per day
The entire interior of the hotel is a non-smoking area. Smoking is only permitted outdoors and on the balconies. Smoking in the room will incur a cleaning fee.
You want your dog to enjoy your vacation as much as you do? In the Falkensteiner hotels we also grant your beloved four-legged friend a welcome home feeling and offer everything a dog's heart desires. We look forward to welcoming you and your faithful companion to our hotel. Your dog may accompany you in the room, lobby area and bar. However, the restaurants, pools and spa area are reserved for vacationing humans.
Price
Per night/dog, 35€ will be charged (without food).
Veterinarian contacts
Dipl-TA Dr. Herbert Ladstätter
Gailtal Str. 31, 9620 Hermagor
(+43 4282 2660)
In the case of special diets (vegetarian, vegan) and/or intolerances (lactose, gluten, etc.) we ask that you notify us when making your booking or at least a few days before your arrival.
Unless otherwise stated in the offer, following general cancellation conditions shall apply:
Cancellation until 14 days before arrival is free of charge. In case of a cancellation within14 days before your arrival, we will charge the following cancellation fees:
13 to 7 days before arrival
45% of the total amount of the booked stay
6 days to 1 day before arrival
75% of the total amount of the booked stay
On the day of arrival
90% of the total amount of the booked stay
In case of a no-show, unused rooms or an early departure, we reserve the right to charge 100% of the total amount.
In addition to cash payments, payment by credit card is also possible. We accept: Master Card, Visa, Diners Club, American Express and Maestro. We do not accept cheques.
FALKENSTEINER DIRECT BOOKING BENEFITS
20% Discount on SPA Treatments
Book the treatments of your choice prior to your vacation to save -20% at our Acquapura SPAS.
Best price
Reserve your room through an official Falkensteiner booking channel for the guaranteed lowest price.
Easy protect
Book it when you make your reservation and get your money back in the event of illness.
Our voluntary flat-rate tip
Tipping has a long tradition, especially in Austria, and is regarded as financial appreciation and a thank you for special service. However, the increase in cashless payments means that tipping is becoming more and more complicated. In addition, we have changed the concept in some of our hotels and included more services. This means that there is even less opportunity to tip when paying.
After an increasing number of requests from our guests for ways to give tips in an uncomplicated way, we have created the voluntary flat-rate tip.
With this we take the liberty of adding 10 euros per night/room to your bill as a voluntary tip, provided you were satisfied with the service. You have the option to cancel, reduce or even increase this amount at any time. Of course, you can still tip individually.
We will inform you again in detail about our voluntary flat-rate tip at check-in and check-out and will also be happy to accept your wishes here.
This model is not only a service for our guests but also puts a smile on the faces of our staff. And we would like to thank you for this!
Good to know
Every Falkensteiner hotel that offers the voluntary flat-rate tip has its own tip committee. The committee consists of one employee per department and decides how the money is to be distributed.