FALKENSTEINER BLACK FRIDAY DEAL
Our Black Friday Deal 2023 is already over, but the next offers are already waiting for you! Sign up to our newsletter and don't miss out on the latest deals and the start of Black Friday Week 2024.
FALKENSTEINER
EASY PROTECT
Our Easy Protect package offers maximum flexibility: booking our easy protect allows you to cancel free of charge up to the day of arrival. This way, the anticipation of your vacation should not be dampened by any unplanned incidents.
*Discount only valid on adult price. Limited number and availability, only bookable during the advertising period. Offer only valid for individual bookings (no group bookings). Valid only for new bookings. The discount offered is valid only for the current daily rate (with standard board). No discount is provided for surcharges and extras (e.g., surcharges for children, parking fees, additional meals). Cannot be combined with other discounts or offers. Cannot be combined with Spirit Club discount. The full price of the stay is to be paid in advance. At the time of booking, payment by Spririt Club points is not possible.
What is the Falkensteiner Black Friday Deal?
The Black Friday deal offers you an exclusive 40 % discount on the regular room rate for overnight stays in one of our hotels. This offer is only valid for online bookings via our official website. Please note the limited number and availability of allotments per hotel/period/room category. It is advisable to book early, as the contingent can sell out quickly due to high demand.
How can I take advantage of the Black Friday Deal?
To get the deal, visit our website and select the desired hotel, including the number of people (adults and children) and other details such as room category. The deal will be offered if the booking is made during the promotional period.
For which periods is the Falkensteiner Black Friday Deal available?
The deal is only valid for stays in the periods specified on our promotion page. Please note that certain dates and/or room categories may be excluded, for example during the high season, on public holidays or for other reasons. Falkensteiner reserves the right to change dates even during the promotion period.
How long does the Black Friday deal last?
The Falkensteiner Black Friday Deal is expected to start in the week before Black Friday and end on Cyber Monday. The exact start and end times will be announced in advance. If you want to stay up to date, sign up for our Falkensteiner newsletter: Falkensteiner Hotels & Residences | Newsletter.
It is advisable to book early, as the contingent can sell out quickly due to high demand.
Can I combine the deal with other offers or discounts?
The Black Friday deal cannot be combined with other offers, promotions or discounts. This also applies to our regular customer programme - the Spirit Club discount cannot be combined.
Are all Falkensteiner Hotels & Residences hotels included in the Black Friday Deal?
Participation of individual hotels may vary. Check the list of participating hotels on our promotion page: https://www.falkensteiner.com/blackfriday
Is the deal limited to a certain number of nights or rooms?
Yes, allotments are allocated according to hotel, travel period and room category. The current availability can only be viewed on the online booking page of the respective hotel and varies depending on demand.
If the desired date of stay is not available, please select another date or another hotel as an alternative.
How can I cancel or change my booking?
Free cancellations or changes to booking details such as travel period, number of people, room category, payment method or hotel are no longer possible after a successful booking.
Furthermore, you have the option of booking our Falkensteiner "Easy Protect" cancellation protection. This allows you to cancel your holiday free of charge up to the day of arrival in the event of illness or, in the event of early departure, you will be refunded the remaining amount for your unused stay.
Do I have to be a Spirit Club member to book the Black Friday deal?
No, the deal is available to all customers, but Spirit Club members enjoy the advantage of earlier access. This increases the chances of being able to book preferred dates and rooms before the deal is opened to all guests.
Want to become a Spirit Club member? Click here to register: http://Sign Up | Spirit Club | Falkensteiner Hotels & Residences
Can I use the deal for group bookings?
The classic Falkensteiner Black Friday deal does not apply to group bookings. Special conditions apply to group bookings. If you have any questions, please contact our reservations team at info@reservations.falkensteiner.com to clarify the details and availability.
What should I do if the Falkensteiner Black Friday deal is not displayed in my online booking?
If the deal is not displayed, the contingent has been exhausted or the required minimum length of stay has not been reached. Please first try to change your travel period (including the number of nights) - if the deal is still not displayed, the requested date is not available. Try a new date or a different hotel within our portfolio.
Can the Black Friday Deal be applied to existing bookings?
No, the Black Friday deal only applies to new bookings.
Does the deal also apply to children's rates or other additional services?
No, the deal only applies to the room rate excluding surcharges for children, meals, massages, dogs, etc.
Which payment methods are available for hotel reservations during the Black Friday Deal?
During the Black Friday deal, hotel reservations can only be paid for by credit card or with our Falkensteiner gift vouchers. In accordance with European legislation, the 3D Secure conditions apply to your payment. Payment with Spirit Club points is not possible.
Can vouchers be used as a payment method during the Black Friday Deal?
Yes, we accept vouchers as a payment method for our Black Friday deal. However, please note that only one voucher can be redeemed per purchase.
When does my holiday have to be paid for?
The deal must be paid directly at the time of booking. 100 % of the total amount will be debited from the credit card provided when the online booking is completed via our 3D-Secure partner in compliance with the European PSD2 guidelines.
Is it possible to be informed about future deals in advance?
Yes, by subscribing to our newsletter, following our Falkensteiner social media channels or joining the Spirit Club, you can receive information about future deals and offers.
Where do I go if I have any questions or queries?
If your question has not been dealt with in the FAQs, our colleagues can be contacted at info@reservations.falkensteiner.com or by telephone on +43 509 9118 000.
Please note that due to the high demand, it may take longer to answer your questions during the week of Black Friday. Thank you for your patience.