Distant view of a boat sailing near Falkensteiner Schlosshotel Velden

Your concierge service at lake Wörthersee

Special moments begin with a wish.

Perhaps a romantic evening by the lake, a private discovery tour through the region, or an exclusive experience that makes the stay unforgettable. The concierge service at Falkensteiner Schlosshotel Velden ensures these ideas turn into seamless, personalized moments – crafted with style and entirely according to your preferences.

Southern side of the alps

Location: At the crossroads of Austria, Italy and Slovenia you will find an ideal starting point for excursions.

Region: Between the lake, gentle hills and mountains, memorable holidays come to life.

Weather: Carinthia is one of Austria’s sunniest regions.

Attention to detail: The concierge recommends activities and destinations to match your interests.

Two sun loungers under white umbrella byinfinity pool overlooking calm lake at Falkensteiner Schlosshotel Velden


LES CLEFS D'OR

Our concierge Helmut Mühringer is a proud member of Les Clefs d’Or, the internationally recognized association of concierge professionals, and the only representative of this network in Carinthia. As an active board member, he brings not only extensive experience but also an exclusive international network directly into your stay. This opens the door to tailored recommendations, unique experiences, and exclusive privileges worldwide.

Smiling male concierge wearing a black suit with crossed keys lapel pins at Falkensteiner Schlosshotel Velden


Concierge Services

Man sailing a boat in the sea near Falkensteiner Schlosshotel Velden

Private boat tour

From May until the end of September, the Wörthersee can be experienced from the water with Captain Robert.

Young couple walking on a city street with historic architecture in background near Falkensteiner Schlosshotel Velden

Insider tips

Small boutiques or off-the-beaten-path destinations – the concierge is happy to share recommendations.

Couple wearing helmets leans on their bicycles and looks out at the scenic water view at Falkensteiner Schlosshotel Velden

Bike rental

From April until the end of October, hotel bikes are available for tours around the lake and into the mountains.

Close-up of a silver Spirit of Ecstasy hood ornament with blurry yellow hotel behind at Falkensteiner Schlosshotel Velden

Rolls Royce Service

Arrive in style or enjoy a leisurely ride around the lake – transportation is provided with elegance.

Close-up of a concierge opening the car door at Falkensteiner Schlosshotel Velden

Transfer Service

From the airport or train station directly to the hotel – or to a destination in the region. Discreetly and comfortably.

Woman from behind doing yoga on a wooden dock on a calm lake with ducks at Falkensteiner Schlosshotel Velden

Personal Training

Individual training sessions with professional guidance – from tennis and yoga to personalized fitness workouts.

Fluffy brown and white dog wearing a blue collar shakes hands with its owner indoors at Falkensteiner Schlosshotel Velden

Dog Service

We can show you scenic walking routes around Velden or arrange attentive care for your four-legged companion.

Family with children stands on a grassy hill looking through binoculars at Falkensteiner Schlosshotel Velden

Family

For families, a nanny service can be arranged, or suitable excursions can be recommended for shared moments.

Luxurious bathtub setup with candles and wine glasses overlooking the Falkensteiner Schlosshotel Velden facade at night

Special occasions

Birthday, anniversary, or a surprise in the room – your loved ones will be beaming.

Contact & Reservations

Helmut Mühringer 
concierge.schlossvelden@falkensteiner.com

Send request