Price Information

New Year's supplement: € 130 (for Adults from 15 years)

Single room supplement: € 30,- / night

Local tax: approx. € 2,50,- per person (from 17 years) / day

Underground parking: € 9,- / day (€ 54,- / week) 

Price for dogs: € 15,- / day (feed is not included). Our four legged guests are allowed in the room, in the lobby and the bar area. Please understand that they are not allowed in the restaurant, breakfast room and pool & Spa area

 

Summer 2018: Katschberg/Lungau Card with around 30 All Inclusive partners and lots of Bonus partners included!

INCLUDED SERVICES
 

  • Board

    Summer:
    Welcome drink, Falkensteiner Full Board Plus with rich breakfast buffet with vitality corner and a selection of gluten-free and lactose-free products, lunch snack with hot and cold dishes. Dinner with extensive menu choice or themed buffets (eg Carinthian specialties evening, Italian buffet), drinks for lunch and dinner included (table wine, beer, mineral water, juices), in the evening own children's buffet, for children juices at the children's juice bar and ice cream in Falky-land during the childcare hours. On request, gluten- or lactose-free cuisine! Please indicate the desire for gluten- or lactose-free products upon reservation or before arrival.

    Winter:
    Welcome drink (Saturdays), Falkensteiner full board with rich breakfast buffet and lunch snack (soup, warm dish and salad), cake buffet in the afternoon and dinner with extensive menu choice or theme buffet, own children's buffet, juices for children from 10:00 to 20:00 at the children's juice bar in the Falky Country (during childcare hours), tea buffet in the morning at the Spa Lounge. On request, gluten- or lactose-free cuisine! Please indicate the desire for gluten- or lactose-free products upon reservation or before arrival.

  • Free use of the hotel’s facilities

    World of wellness and water spanning over 2,000 sq m (free area), indoor pool (approximately 85 sq m) and outdoor pool (approximately 110 sq m) with massage beds, various saunas: Finnish sauna, vital sauna and steam bath, relaxation room with water beds, panoramic relaxation room, outdoor pool (approximately 50 sq m) with massage beds, panoramic fitness room (hours: 8 am to 8 pm).

  • Free use of the Falky children’s pool area
    Approximately 60 sq m pool area with a water slide, baby pool, children’s sauna and children’s steam bath

  • Childcare
    Falky Land with daily childcare and youth supervision for ages 3 to 12, 6 days a week (Su-Fr 09 am to 8 pm, Saturday 10 am to 6pm). Soft indoor play area

  • Baby equipment

    Free use of: baby bathtub, baby phone, baby carrier, changing mat, nappy bucket, bottle warmer, thermometer, potty, bib, high chairs, seat cushion, buggy

  • Programme of activities and entertainment
    Entertainment programme with our entertainer (in some cases for a fee), guided hikes for the entire family and different sports and wellness activities daily (e.g. exercises, stretching, Nordic walking, etc.), in winter e.g. après-ski party with mulled wine, torchlight hikes, wine tasting (some for a fee), evening entertainment, karaoke night, weekly sports and wellness program (e.g. gymnastics, stretching, step aerobics, Nordic walking, ski stretching, aqua gym, etc.), daily Morgenpost newspaper

  • Bath bag with bathrobe for use in the SPA area during your stay, towels in the Spa area
  • Wifi free of charge in the rooms and the public areas

 

OFFERED FOR A FEE
 

At the hotel:

  • Facials and body treatments, manicures, pedicures, body wraps, scrubs, cosmetics (product lines: Pino, Babor), classic and special massages (Lomi Lomi Nui, manager massage, children’s massage, etc.), solarium.
  • Babysitting for children up to 2 years old (with advance reservations)
  • Hiking maps, packed lunches, newspapers/magazines, games corner with billiards, segway
  • Special services: airport/rail transfer (Salzburg, Klagenfurt, Villach), room service, underground garage (included for the categories of Kristall Family Room and Family Maisonette), 
  • You can book cosmetic and massage treatments before your holiday! 

 

By local providers:

  • Attractive 18-hole golf courses 10–25 minutes away by car, adventure park (high ropes course), rafting with transfer, canyoning, mountain biking, horseback trekking

 

Bank details & Deposit policy

Hypobank St. Michael
Account number: 103 0000 1573
Bank sorting code: 55 000
IBAN: AT 6555 0001030000 1573
SWIFT: SL HY AT 2S
VAT ID number: ATU61654837

 

Deposit policy
An advance payment amounting to 15% of the total must be made within 14 days of booking. The remaining amount must be paid at the latest 4 weeks before arrival. If the payments are not received on time, the hotel reserves the right to cancel the booking. In the case of short-notice bookings, your credit card will be accepted to guarantee your reservation.

 

Cancellation policy
28 days or more before arrival: 15%, 27 to 7 days: 30%, 6 to 1 day: 75%, arrival day 90%, No-show, cancellation on the day of arrival and early departure: 100% (the percentages indicated apply to the total price).


Information and reservations
Tel. +43 (0) 4734 319 - 802, fax +43 (0) 4734 319 - 810, res.cristallo@falkensteiner.com

 

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