ALL YOU NEED TO KNOW ABOUT Hotel Grand Medspa Marienbad

Discover one of the best Medical Spas in Czech Republic

For a pleasant stay in our Falkensteiner Hotel Grand Medspa Marienbad we have summarized the most important information for you. Discover our wellness hotel and book your stay in the region of Western Bohemia.


From 3.00 pm


Until 11.00 am

Early Check-in and late Check-out: 

On request and availability. You are welcome to stay in the room for an additional charge of € 20 until 6.00pm


Falkensteiner Hotel Grand MedSpa Marianske Lazne
Ruska 123


E-Mail: [email protected]
Phone: +420 (0)35492 9397

Transfer Service

Whether from the airport or from the train station: request our transfer service for your individual pick-up.
Request transfer service here

Our garage is available for a fee. You have access to the garage with your room card which you will receive at the reception.

Please let us know if you would like our staff to park your car in the underground car park.

Due to the current demands, the opening hours of our restaurant and bar area change until further notice as follows:



Monday to Sunday: from 7.00 am to 10.00 am 

Light lunch

Daily: from 11.30 am to 1.00 pm 


Daily: from 6.00 pm to 8.00 pm 

Lobby Bar

Monday to Friday: from 13.00 am to 22.00 pm 
Saturday to Sunday: from 11.00 am to 22.00 am

Medical Spa

Reception: from 7.00 am to 6.00 pm
Medical & Beauty Treatments: from 7.00 am to 6.00 pm
Fitness: from 7.00 am to 9.00 pm
Swimming pool: from 7.00 am to 9.00 pm
Sauna summer time (from May/June) Monday to Friday: from 2.00 pm to 9.00 pm
Sauna summer time (from May/June) Saturday to Sunday: from 10.00 am to 9.00 pm
Sauna winter time (from October, November): from 10.00 am to 9.00 pm


24 hours per day

  • 2,500 m² medical spa area
  • Accomodation including breakfast or half board plus (breakfast, lunch snack, dinner)
  • Unlimited access to the pools, saunas and fitness during opening hours
  • Drinking cure - water from the the Alexandra mineral spring

All areas in the hotel are non-smoking areas, except the balconies, outdoor areas and terraces.

You want to spend a relaxing holiday with your dog and enjoy an excellent service for your 4-legged friend? Our hotel offers everything a dog heart desires.

Our Highlights for your holiday with dog
  • Arrival Package for every dog (treats, chewing bones etc.)
  • Tips for walks (according to the circumstances)
  • Dog blanket, towel, bowl and scarf (also available for purchase)

Our four-legged guests are allowed in the room, in the lobby and the bar area. Please understand that the four-legged guests are not allowed in the restaurant, including breakfast room, pools and spa & wellness.

Price for holiday with a dog

€ 15, - per night (without food). 

Today many people have food intolerances or want to abstain from animal products entirely. For us, it goes without saying that we add to your holistic wellness on holiday, as well as with respect to food, by catering to your individual dietary requirements. In our restaurants vegan meals are available on request. From tofu to seasonal, home-made vegan dishes, and special commercially-available vegan convenience products, seasonal fruit and sorbets. For breakfast enjoy seasonal products such as fruit, vegetables, jams and margarine. We are happy to serve you vegan spreads when you order in advance. Gluten-free and/or lactose-free products such as pasta, baked goods, cheese and sausage products, spreads and cereals are all available on request.  

If you have a diet which is vegan and/or gluten or lactose-free, we request that you inform us at the time of booking or a couple of days before you arrive.

Unless otherwise stated in the offer, following general cancellation conditions shall apply:

If you need to change your travel plans on short notice, you may cancel your booking up to 7 days before arrival, without any penalty. If a cancellation is made within 7 days, the hotel reserves the right to charge to following cancellation fees:

6 to 4 days before arrival:

45% of the total amount of the booked stay

3 days to 1 day before arrival:

75% of the total amount of the booked stay

On the day of arrival:

90% of the total amount of the booked stay

In case of a no-show and early departure, we reserve the right to charge 100% of the total amount.

We recommend you to purchase travel cancellation insurance.

In addition to cash, we accept the following credit cards: Mastercard, VISA, Diners, American Express and Maestro.