ALL YOU NEED TO KNOW ABOUT Premium Camping Zadar

Discover our 5 star campsite in Zadar

For a pleasant stay in our Falkensteiner Premium Camping Zadar we have summarized the most important information for you. Discover our 5 star campsite in Croatia and book now your dream holiday!

Will only the mobile homes and glamping units be opened or will other parking spaces be opened?

All mobile homes, Glamping tents & free space( pitches) will be available

Can all mobile homes be rented or are there problems with distance?

40 mobile homes will be in function, how occupancy rising all mobile homes will be in function,in total 86 mobile homes.Distance between mobile homes is more then enough for everyone to be on safe distance even when they are outside on the deck.

Are there more glamping tents this year? Prices?

Number of Glamping tents is the same like last year and they are all in function – 13 tents available.
Price are bit reduced. Best contact for actual prices and available space is Visnja Sarunic , Front Office Manager at Camping Zadar fom.campingborik@falkensteiner.com
Prices in the Bar & Restaurant are decreased for 10-15%

Are the restaurant, supermarket and swimming pool open? Beach regulation?

Supermarket will be open
Restaurant – gradually opening according to the number of guests( only the bar, later some food like pizza, pasta and in last phase barbeque items as well)
Beach & Swimming pool will be open 
Basic Beach & Swimming pool regulation are:
15 people on 100 sqm:
Social distance 1.5 meters everywhere including the see or swimming pool
Sunbeds are disinfected few times per day and after each guest
Life guard on duty to control that all measures are followed
Public toilets & changing rooms cleaned extensively
Disinfectant available at entrance

I assume that there is a duty to wear a mask and a distance requirement for the supermarket and restaurant and the use of the sanitary facilities - if they are opened at all?

In Croatia is obligatory to wear an oronasal mask in closed public spaces (like stores, malls, petrol stations, public transport, taxis) but not in hotels and restaurants.
For all guest who don’t have mask and they would like to have one and protect additionally in supermarket or any other facilities it will be available at Camping Front Office at
entrance.
Till pandemic is still officially on, all serving staff will wear mask & gloves
Distance measure is only mandatory for all – in Croatia is 1.5m
All Sanitary facilities in Camp have floor markings for social distancing ( at rest rooms, laundry section, cooking section,…etc). Mask is not mandatory.

Animation program probably does not take place at first?

Camping Zadar have animation indoor & out door. From the day one Animation indoor ( Falky Tent) will be in function with one animator in shift. Gradually, how occupancy & requirements are rising all outdoor animation will be in function. Maximum number of kids plus animator is regulated by Croatian Law - 1 animator-9 kids. Social distance is increased at 2m.

 

All group-wide corona measures can be found here .

Since we know that booking a trip currently causes insecurity for many people, and because we would like to remove this worry from our guests, we have developed a Premium Corona Travel Insurance for you with HanseMerkur Versicherung. Should you be unable to start your trip or have to depart from your trip earlier due to a Covid infection or suspected case of infection, the insurance will cover your entire travel costs without deduction.

The following scenarios are covered:

  • A quarantine ordered in written form by the public health department or doctor
  • The transportation by third parties (e.g. airport personnel) or the entry into the rental object is denied by the owner at the beginning of the journey

When cancellations are not covered:

  • Out of fear of infection (even with high infection numbers on site)
  • Because of the belonging to the so-called 'risk group'
  • Due to general exit limitations or travel warnings

Read more about our insurances here

Entrance by car:

Possible between 7.00 am and 11.00 pm

Check in:

From 3.00 pm

Check out:

Mobile Homes until 10.00 am
Ptches until 12.00 am

How to find us:

Falkensteiner Premium Camping Zadar
Majstora Radovana 7
HR-23000 Zadar

Contact:

E-Mail: campingzadar@reservations.falkensteiner.com
Phone: +385 (0)2355 5602

Transfer Service

Whether from the airport or from the train station: request our transfer service for your individual pick-up.
Request transfer service here

The campsite is a car-free zone. One (1) parking space per accommodation unit free of charge. For each additional car a fee will be charged according to the price list.

Reception

Open 24h/day

Entrance by car between 7.00 am and 11.00 pm possible

  • Free Wi-Fi connection at the campsite
  • Free of charge use of the campsite facilities (pool areas, saunas, jaccuzzi, experience shower, fitness)
  • Activity programme (01.06.- 01.10.): football, beach volleyball, outdoor badminton, bocce, stretching, water gymnastics, various aerobics, table tennis, tournaments and contests. 
  • Entertainment (01.06.- 01.10.): live music, karaoke show, entertainment and sports for young and old alike, evening entertainment, special barbecue etc.

Croatian law prohibits smoking in hotel rooms and all enclosed public areas.

Pets are welcome in the designated areas of the campsite.

We want your holiday at Falkensteiner Premium Camping Zadar to be an unforgettable experience. Therefore our kitchen team takes great care of the individual dietary requirements of our guests. The vegan, lactose-free and non-dairy meals prepared at the on-site restaurant is a real feast for your taste buds!

Season B-C

In case of cancellation of your stay we charge the following cancellation fees:

  • Up to 7 days before arrival: free of charge
  • 6 to 4 days before arrival: 45% of the total amount of the booked stay
  • 3 days to 1 day before arrival: 75% of the total amount of the booked stay
  • On the day of arrival: 90% of the total amount of the booked stay.
  • In the event of non-appearance, unused mobile homes or early departure, we reserve the right to charge 100% of the total amount.
  • In the event of early departure or late arrival, no refund will be given.
Season D

In case of cancellation of your stay we charge the following cancellation fees:

  • Up to 14 days before arrival: free of charge
  • 13 to 7 days before arrival: 45% of the total amount of the booked stay
  • 6 days to 1 day before arrival: 75% of the total amount of the booked stay.
  • On the day of arrival: 90% of the total amount of the booked stay.
  • In the event of non-appearance, unused mobile homes or early departure, we reserve the right to charge 100% of the total amount.
  • In the event of early departure or late arrival, no refund will be given.

 

Cancellation conditions for pitches

Season B-C

A pitch can be cancelled 21 days before arrival. In this case the deposit will be refunded. If the booking is cancelled within 21 days, the deposit will not be refunded.

 Season D
  • Cancellation 21 days prior to arrival - no cancellation fee
  • 21-7 days before arrival - 30% of the booking amount
  • 7 - No Show - 100% of the booking amount
  • We reserve the right to charge 100% of the total amount in case of non-appearance, unused pitches or early departure.
  • In the event of early departure or late arrival, no refund will be given.

 

General Terms and Conditions

All reservations, changes and cancellations must be made in writing. Tour operators must immediately forward the reservations to the hotel.

We recommend you to purchase travel cancellation insurance.

For individuals

A deposit of 15% of the total amount must be paid within 14 days of booking. The balance must be paid at least 4 weeks before arrival. If payment is not received on time, the hotel reserves the right to cancel the booking. For short-term bookings, your credit card will be accepted to guarantee your reservation.

For agencies

The total amount of the reservation must be paid at least 7 days before the arrival of the guests. If payments are not received on time, the hotel reserves the right to cancel the reservation. For short-term bookings, your credit card will be accepted to guarantee your reservation.

Terms of payment for pitches

A reservation will be confirmed after advance payment.
Advance payment for all pitches is 380 kn (approx. € 50). The rest of the payment will be paid by the guest on site.
The advance payment for pitches in the Premium Zone between 06 July and 23 August is 760 kn (approx. € 100).

Billing address

Hoteli Borik d.o.o.
Majstora Radovana 7
HR-23000 Zadar

VAT no.: HR89869631318

Bank Details

BKS Bank d.d., Mljekarsi trg 3
R-51000 Rijeka

Account: 2488001-1100121283
IBAN HR70 2488 0011 1001 21283
SWIFT BFKKHR22