BLUE SPIRIT: You can register via the website: www.falkensteiner.com/en/spirit-club under “Join now”.

GOLD SPIRIT: For this programme, there is no registration. You will receive an invitation by e-mail once you have met the following criteria within 2 years: 20 overnight stays or spending € 5,000 within 2 years.

No. Only with registration in the Blue Spirit Club, your overnight stays and purchases will be counted and considered for Gold Spirit status.

When booking directly with the hotel or on our website www.falkensteiner.com. 

Specifically excluded from the definition of “stay” are the following types of ineligible stays: third party website bookings, bookings via Travel Agencies, Group rates, complimentary or barter rooms.

Stays in Premium Camping Zadar are excluded. Those will be not shown in your profile.

Our front office staff will be happy to assist you with the registration. You can also contact our support team spiritclub@falkensteiner.com or by phone: +43-50-991180-01.

BLUE SPIRIT: Membership is free.

GOLD SPIRIT: Membership is free.

You receive points for special actions. 10 points = € 1, 
You can redeem these points when booking online via our website www.falkensteiner.com. Therefore you have to be logged in. 

The points are valid for 1 year after receipt

• When registering at the Blue Spirit Club
• Upgrade to the Gold Spirit Club
• Birthday

For online booking: You will be shown all prices with the respective discount, if you are logged into the Spirit Club.
Directly in the hotel: Please announce that you are a Spirit Club member. All our reservation staff will also recognize it in the system and offer you the discount.

All bookings are made directly through the hotel or via our website www.falkensteiner.com  and include hotel accommodations. Especially excluded are: third-party bookings, travel agency bookings, group rates, barter trades, free stays, or non-hotel stay purchases.

No, the card is not transferable.

If you do not remember your password, click “Forgot your password?”. You will be sent your personal password immediately to your e-mail address.

You can easily change your e-mail or postal address in your personal login area under “Your profile”. Or you can call us from Monday to Friday from 8:00 a.m. to 05:00 p.m. at +43-50-991180-01.

You can send us your cancellation request in writing via e-mail at spiritclub@falkensteiner.com or call us at +43-50-991180-01. The membership termination will take effect upon receipt of the notice.

You can reach us by e-mail at spiritclub@falkensteiner.com or by phone at +43-50-991180-01.