Are there any recommendations regarding hygiene measures and Covid-19 prevention?
The prescribed distance of at least 2 meters must be observed. Hands must be disinfected when entering the hotel and all public areas and the toilet. Pay attention to thorough hand hygiene. Unnecessary contact with surfaces should be avoided. For this purpose, disinfectants are made available at selected locations. Public spaces, railings, buttons in the elevators, etc. are regularly disinfected. If you feel uncomfortable, stay in your room and contact us. We take care of them.
In which hotel areas must the mouth-nose protection be worn?
Mouth and nose protection has not been compulsory since July 1st 2020, our employees will continue to wear the masks.
What are the meal times?
Breakfast 7:30 a.m. - 10:00 a.m.
How are guests placed in the restaurant?
Our service team will assign you a table.
What are the opening times?
SPA AND FITNESS SPACE
The spa area with steam bath and sauna is at your disposal. Please report to the reception.
The fitness room is also available, please register for this at the reception.
Since we know that booking a trip currently causes insecurity for many people, and because we would like to remove this worry from our guests, we have developed a Premium Corona Travel Insurance for you with HanseMerkur Versicherung. Should you be unable to start your trip or have to depart from your trip earlier due to a Covid infection or suspected case of infection, the insurance will cover your entire travel costs without deduction.
The following scenarios are covered:
- A quarantine ordered in written form by the public health department or doctor
- The transportation by third parties (e.g. airport personnel) or the entry into the rental object is denied by the owner at the beginning of the journey
When cancellations are not covered:
- Out of fear of infection (even with high infection numbers on site)
- Because of the belonging to the so-called 'risk group'
- Due to general exit limitations or travel warnings
Read more about our insurances here.
From 2.00 pm
Until 12.00 noon
Early Check-In and late Check-Out:
On request, depending on the availability.
Falkensteiner Hotel Prague
Whether from the airport or from the train station: request our transfer service for your individual pick-up.
Request transfer service here
The price for a parking spot in the hotel's underground garage/courtyard is € 28 per day. For a reservation please contact our reservation team.
Restaurant & Bar
On weekdays from 6.30 am to 10.30 am
Weekend and Holiday from 7.00 am to 12.00 pm
Daily from 12.00 pm to 12.00 am
A la carte
Daily from 12.00 pm to 10.00 pm
Acquapura City Spa
Guests have 24 hours a day access to our Acquapura SPA City area. Treatments and massages are possible on request and for a fee.
open 24 hours a day
Enjoy your well-deserved time out at our Acquapura City SPA. Here you will find the free space to take a deep breath and stand back from the hustle and bustle of the city.
- Relaxation area with sauna and steam bath
- Spa shower system
- Exclusive SPA treatments
- Quiet room
Advance reservations can be made at any time:
- Free use of: Sauna, steam bath, fitness equipment, safe
- Wireless internet is available free of charge in the entire hotel
Our hotel is entirely non-smoking.
You want to spend a relaxing vacation with your dog and enjoy an excellent service for your 4-legged friend? The Falkensteiner Hotels offer everything for a dog’s welfare.
HIGHLIGHTS FOR A HOLIDAY WITH YOUR FOUR-LEGGED FRIEND
- Arrival package for each dog (treats, chew bone, etc.)
- Tips for walking paths (corresponding to weather conditions)
- Dog-walking service (upon request and reservation at the reception)
- Dog blanket, towel, feeding bowl and bandana (also available for purchase)
Our four-legged guests are allowed in the hotel rooms, in the lobby, and the bar area. We appreciate your understanding of the fact that pets are not allowed in the restaurant including the breakfast room, in the pool areas, and in the Spa & Wellness areas.
RATE FOR A HOLIDAY WITH YOUR DOG
€ 15 per night (feed not included)
VEGAN, GLUTEN AND LACTOSE-FREE CUISINE - HOLISTIC WELLNESS
Today many people have food intolerances or want to abstain from animal products entirely. For us, it goes without saying that we add to your holistic wellness on holiday, as well as with respect to food, by catering to your individual dietary requirements. In our restaurants vegan meals are available on request. From tofu to seasonal, home-made vegan dishes, and special commercially-available vegan convenience products, seasonal fruit and sorbets. For breakfast enjoy seasonal products such as fruit, vegetables, jams and margarine. We are happy to serve you vegan spreads when you order in advance. Gluten-free and/or lactose-free products such as pasta, baked goods, cheese and sausage products, spreads and cereals are all available on request.
If you have a diet which is vegan and/or gluten or lactose-free, we request that you inform us at the time of booking or a couple of days before you arrive.
Cancellation until 6.00 pm of the day of arrival is free of charge. After 6.00 pm of the day of arrival, 90% of the total amount of he booked stay will be charged. In case of a no-show, unused rooms or an early departure, we reserve the right to charge 100% of the total amount.
Please note that reservations without a credit card guarantee will be held only until 6.00 p.m. of the day of arrival.
Your room folio can be either paid in cash, debit cards and credit cards. We accept VISA, Master Card, Diners Club and American Express.