ALL YOU NEED TO KNOW ABOUT Hotel Bratislava

Beautiful spa hotel in the heart of the city

Looking for hotels in Bratislava old town? Discover our Falkensteiner Hotel Bratislava! For a pleasant stay in our hotel we have summarized the most important information for you. 

Where should people wear masks in Slovakia?

Yes, It is manadatory to have covered the upper airways with drape, scarf , once you are indoors in public, in the interiors of public buildings, using public transport. This obligation does not apply to the time needed to consume beverages and meals.

 

What is the minimum social distance recomendation in Slovakia?

The minimum 2 meters social distance is recommended for indoors and outdoors, as well as disinfect hands in all public areas (SPA, restaurants, lobbies and other public areas)
 

Do guests have to wear orinasal mask at Falkensteiner Hotel Bratislava?

Yes, It is manadatory to access a hotel or restaurant (indoors) only with the upper airways covered (drape, scarf, scarf); this obligation does not apply to the time needed to consume beverages and meals. Guests and employees are obligated to wear orinasal mask.
 

What do I have to consider when visiting the lobby bar at Falkensteiner Hotel Bratislava?

It is mandatory to wear orinasal mask or to have covered the upper airways with drape, scarf. This obligation does not apply to the time you sit at the table or bar and needed to consume beverages and meals. According to current guidlines, there is no limitation in terms of number of guests sitting at the table at the same time.
 

How are you handling daily housekeeping services?

Each room before arrival, is cleaned, inspected and disinfetected.
 

What ist he preferred method of payment?

Contactless payment is recommended, but cash payments are also accepted.
 

If I suspect to have any symptoms of the COVID 19 what do I have to do?

In that case please contact immediately our Health and Safety team (contact provided at the reception) who will take care of you further.
 

How can I communicate with reception?

If you have any questions or requests, we offer you the possibility to communicate with our team via phone (call, message) or WhatsApp. Simply use the number +421 917 906 230.
 

Is there a doctor available in the hotel?

The doctor is not available at the hotel, but we assist you contact medical support from the local hospital.
 

Is Aquapura City SPA & Fitness open?

Yes, daily 07.00 – 23.00.
If you have booked a massage treatment, please wear a mouth & nose protector as a guest. Our spa therapists wear a face shield or mask.

In the rest areas, the legally defined minimum distance rule and the maximum number of visitors apply. If you like to enjoy sauna, please inform Reception at least 60 min. before due the maximum number of visitors rule.
 

Working times:

Restaurant: currently closed
Lobby bar: daily 08. 30 – 23.00
- Breakfast are served
week days 07.00 – 10.30
weekends 07.00 – 11.00
open seating, at ground floor.

 

Arrival

From 2.00 pm

Departure

Until 12.00 pm 

Early Check-In and late Check-Out

On request, depending on the availability

Address

Falkensteiner Hotel Bratislava
Pilárikova ulica 5
SK-811 03 Bratislava

Contact

E-Mail: reservations.bratislava@falkensteiner.com
Phone: +421 (0)25923 6100

Transfer Service

Whether from the airport or from the train station: request our transfer service for your individual pick-up.
Request transfer service here

The price for a parking space in the underground garage with a direct access to the hotel is

€ 2,90 per hour
€ 24,50 for 24 hours – special discounted rate for our accommodated guests (arrival Monday–Thursday)
€ 21 for 24 hours – special discounted rate for our accommodated guests (arrival Friday–Sunday)
€ 35 for 24 hours

Restaurant

Breakfast

Monday to Friday from  6.30 am to 10.00 am 

Saturday and Sunday from 7.00 am to 11.00 am 

Lunch

Daily from 12.00 pm to 2.00 pm 

Dinner 

Daily from 6.00 pm to 10.30 pm 

Gold Bar 

Daily from 8.30 am to 00.30 am 

    
Acquapura Spa 

Daily from 7.00 am to 11.00 pm   

 

Reception  

24 hours per day 

After a long day it's time to relax at the exclusive Acquapura City SPA of 300 sqm located on the top floor of our hotel.

– Sauna area with Finnish sauna and steam bath
– Relaxation room with terrace
– Cardio fitness area with a spectacular view of Bratislava Castle
– Massages and various treatments
– In-room treatments and massages upon request and availability

Open daily from 7.00 am to 11.00 pm

+421 (0)25923 6100
reception.bratislava@falkensteiner.com

– Free use of the 300 sqm Acquapura City SPA 
– Wireless LAN throughout the hotel
– Modern fitness studio with high-tech cardio equipment
– Daily newspapers and magazines

Our hotel is entirely non-smoking. We have designated smoking area in our Cigar Lounge.

4-legged friend? The Falkensteiner Hotels offer everything for a dog’s welfare.

Highlights for a holiday with your four-legged friend

– Arrival package for each dog (treats, chew bone, etc.)
– Tips for walking paths (corresponding to weather conditions)
– Dog blanket, towel, feeding bowl and bandana (also available for purchase)

Rate for a holiday with your dog

€ 15 per night (feed not included)

Vegan, gluten- and lactose-free cuisine – holistic Wellness

Today many people have food intolerances or want to abstain from animal products entirely. For us, it goes without saying that we add to your holistic wellness on holiday, as well as with respect to food, by catering to your individual dietary requirements. In our restaurants vegan meals are available on request. From tofu to seasonal, home-made vegan dishes, and special commercially-available vegan convenience products, seasonal fruit and sorbets. For breakfast enjoy seasonal products such as fruit, vegetables, jams and margarine. We are happy to serve you vegan spreads when you order in advance. Gluten-free and/or lactose-free products such as pasta, baked goods, cheese and sausage products, spreads and cereals are all available on request.

If you have a diet which is vegan and/or gluten or lactose-free, we request that you inform us at the time of booking or a couple of days before you arrive.

Unless otherwise stated in the offer, the following general conditions apply to cancellations:

Cancellation until 6.00 pm of the day of arrival is free of charge. After 6.00 pm of the day of arrival, 90% of the total amount of he booked stay/package will be charged. In case of a no-show, unused rooms or an early departure, we reserve the right to charge 100% of the total amount.

Your room bill can be paid cash, with your bank card, VISA card, Mastercard, Diners Club, American Express or JCB