For a pleasant stay in our Falkensteiner Hotel & Asia Spa Leoben we have summarized the most important information for you. Discover more about our hotel and book now your spa holidays in the heart of Styria!
What are the current arrival and departure times at the hotel?
Check-in is from 16:00 and check-out until 11:00.
Can an Early - Check In or Late Check out still be booked?
Due to the increased hygiene regulations and the longer period of room cleaning, we cannot provide this offer for the time being. We ask for your understanding. This will be changed again later in the year after COVID 19 regulations have been relaxed. The hotel can only make a limited offer at the moment.
Do I have to wear a mask in the hotel?
Since 14.09.2020 it is again obligatory to wear a mouth-and-nose mask in all closed rooms. Exceptions to this rule are damp rooms, such as showers and swimming pools. We ask you to comply with these regulations of the Austrian Federal Government and thank you very much for your cooperation and understanding!
Will the hotel provide a face mask?
A disposable mask will be provided at the reception upon request.
What excursion possibilities are currently open?
The Wild Mountain is already open, as well as the Leopoldsteiner See, Red Bull Ring and the Erzberg are open for activities, e-bikes will be available for rent again from the end of June.
What are the current restaurant hours:
From 70 persons in the house there are two sessions for breakfast and for dinner.
Monday-Friday: 6.30 - 10.30
Weekends/ public holidays: 7.00 - 11.00
Dinner: June - September: 19.00 - 20.30 (1st session: 19.00 - 20.30 / 2nd session: 20.30 - 22.00)
October - May: 18:30 -21:30 Uhr (1st session: 18:30 - 20:00/ 2nd session: 20:00 - 21:30)
Do I have to decide before my arrival when I will come for dinner?
A table reservation is absolutely necessary on site for both breakfast and dinner and helps us to arrange the best possible schedule.
Breakfast times were also adjusted again. On weekdays you can have your breakfast from 06:30 to 10:30, on weekends and holidays between 07:00 and 11:00.
When is the Lifestylebar open?
Daily from 10.30 - 00.00.
Can I take a seat directly at the bar?
Since this is an open sideboard, we ask you to take a seat at the tables in the immediate vicinity.
In all pool & rest areas the legally defined minimum distance rule and the maximum number of visitors at the same time apply, which we are not allowed to exceed. Currently, the entire indoor area is available to you with slight restrictions. We kindly ask you to note that due to the limited number of persons, units for the spa area must be registered in advance at the hotel reception. These are valid as of October 2020 as follows:
1st unit from 09:00 to 12:00 o'clock
2nd unit from 12:00 to 15:00
3rd unit from 15:00 to 18:00
4th unit from 18:00 to 21:00
Before entering the Asia Spa, please pick up a spa transponder at the hotel reception desk. When you leave the spa, please return the transponder to the hotel reception desk. The sauna bar is currently open between 12:00 and 20:30. The saunas in the Sauna World are also open again, but we must politely point out that the authorities only allow a limited number of guests per sauna session. Due to the self-restricted number of people in the sauna, you have the opportunity to sign up on a list that is provided with each sauna and thus secure a place. Sauna sessions currently start daily at 09:30 am. We also ask you to enter the saunas only with your own sauna towel, to keep one meter distance on the sauna benches, to take a shower before and after the sauna session and to wash your hands regularly. Personal infusions and waving are prohibited. Since we would like to give all guests the opportunity to participate in our 15-minute sauna sessions, the sauna master reserves the right to cancel multiple entries in case of high occupancy. The sauna sessions are not infusions, as this is not possible at the moment due to official regulations. No guaranteed sauna space. Thank you for your understanding.
Is early swimming still possible?
Early swimming is currently suspended, the Asia Spa opens at 09.00.
All group-wide corona measures can be found here .
Since we know that booking a trip currently causes insecurity for many people, and because we would like to remove this worry from our guests, we have developed a Premium Corona Travel Insurance for you with HanseMerkur Versicherung. Should you be unable to start your trip or have to depart from your trip earlier due to a Covid infection or suspected case of infection, the insurance will cover your entire travel costs without deduction.
The following scenarios are covered:
- A quarantine ordered in written form by the public health department or doctor
- The transportation by third parties (e.g. airport personnel) or the entry into the rental object is denied by the owner at the beginning of the journey
When cancellations are not covered:
- Out of fear of infection (even with high infection numbers on site)
- Because of the belonging to the so-called 'risk group'
- Due to general exit limitations or travel warnings
Read more about our insurances here.
From 3.00 pm
Until 11.00 am
Free use of the Asia Spa area during your stay and opening hours.
Early Check-In and late Check-Out:
Early check - in (9.00 am - without breakfast): € 25,50 per person, only use of Asia Spa € 15,50 per person
Late check - out (until 6.00 pm): € 25,50 per person, only use of Asia Spa € 15,50 per person
Falkensteiner Hotel & Asia Spa Leoben
In der Au 1
Whether from the airport or from the train station: request our transfer service for your individual pick-up.
Request transfer service here
Parking right outside the hotel and in the hotel garage for a fee.
€ 10 /day
Parking space outdoor:
€ 8 /day
Please note the maximum height limit of 2.30 m.
Monday to Friday: from 7.00 am to 10.00 am
Saturday, Sunday and on public holidays: from 7.30 am to 10.30 am
January to May and October to December: daily from 6.30 pm to 9.00 pm
June to September: daily from 7.00 pm to 9.30 pm
Monday to Sunday: from 9.00 am to 9.00 pm
Daily open 24 hours
Monday - Friday
From 9.00 am to 9.00 pm
Saturday, Sunday, holiday
From 9.00 am to 09.00 pm
Please take into account that there are special opening hours for holidays.
Opening times during the Christmas season
24.12.2020: 8.00 am - 2.00 pm. (with Christkindl children's sauna)
25.12.2020: 11.00 am - 9.00 pm
26.12.2020: 9 am - 9 pm
31.12.2020: 9 am - 5 pm
01.01.2021: 11.00 am - 9.00 pm
- Themed sauna infusions with exotic, fiery and fruity aromas
- Saltwater pool for healthy skin and better blood circulation
- 25 m sport pool for a really sporty swim
- Cosmetics and facial treatments
- The hotel is directly connected to the public Asia Spa Leoben through an underground corridor
We would like to remind you that our pool area is open to children, but the sauna area reserved exclusively for guests over 16 years.
To receive your desired treatment time, we highly recommend to reserve your SPA Treatments in advance.
Please find the continuously updated safety and hygiene measures due to Covid 19 here.
- Free use of the connected Asia Spa - wellness oasis & water world on 28.000m²
- Swim bag with a bathrobe, bath towels and bathing shoes in the room on loan during your stay
- Fully equipped and modern meeting and conference area on over 700m²
- Free WiFi in the hotel
- Coffee machine in the rooms
Our hotel is a non-smoking facility. Smoking is only allowed in the Cigar Lounge on the ground floor, in the outdoor areas and on your balcony.
You want to spend a relaxing vacation with your dog and enjoy an excellent service for your 4-legged friend? The Falkensteiner Hotels offer everything for a dog's welfare.
HIGHLIGHTS FOR A HOLIDAY WITH YOUR FOUR-LEGGED FRIEND
- Arrival package for each dog (treats, chew bone, etc.)
- Tips for walking paths (corresponding to weather conditions)
- Dog-walking service (upon request and reservation at the reception)
- Dog blanket, towel, feeding bowl and bandana (also available for purchase)
RATE FOR A HOLIDAY WITH YOUR DOG
€ 15 per night (feed not included)
Please inform us when making your reservation if you bring a pet.
VEGAN, GLUTEN AND LACTOSE-FREE CUISINE - HOLISTIC WELLNESS
Today many people have food intolerances or want to abstain from animal products entirely. For us, it goes without saying that we add to your holistic wellness on holiday, as well as with respect to food, by catering to your individual dietary requirements. In our restaurants vegan meals are available on request. From tofu to seasonal, home-made vegan dishes, and special commercially-available vegan convenience products, seasonal fruit and sorbets. For breakfast enjoy seasonal products such as fruit, vegetables, jams and margarine. We are happy to serve you vegan spreads when you order in advance. Gluten-free and/or lactose-free products such as pasta, baked goods, cheese and sausage products, spreads and cereals are all available on request.
If you have a diet which is vegan and/or gluten or lactose-free, we request that you inform us at the time of booking or a couple of days before you arrive.
Unless otherwise stated in the offer, following general cancellation conditions shall apply:
If you need to change your travel plans on short notice, you may cancel your booking up to 14 days before arrival, without any penalty. If a cancellation is made within 14 days, the hotel reserves the right to charge to following cancellation fees:
13 to 7 days before arrival:
45% of the total amount of the booked stay
6 days to 1 day before arrival:
75% of the total amount of the booked stay
On the day of arrival:
90% of the total amount of the booked stay
In case of a no-show and early departure, we reserve the right to charge 100% of the total amount.
We recommend you to purchase travel cancellation insurance.
In addition to cash and bank transfer we accept VISA, Master Card, Diners Club and American Express.