All you need to know about Falkensteiner Club Funimation Katschberg

Discover our spa hotel in the Austrian Alps

For a pleasant stay in our Falkensteiner Club Funimation Katschberg we have summarized the most important information for you.
Discover more and book now your stay at our spa hotel in the Austrian Alps!

Arrival

From 3.00 pm

Departure

Until 10.00 am

Early Check-in and late Check-out

On request, depending on the availability. According to the hotel’s occupancy you are welcome to keep your room until 3.00 pm against a payment of € 25 or until 6.00 pm € 50

Address

Falkensteiner Club Funimation Katschberg
Katschberghöhe 20
AT-9863 Katschberghöhe

Contact

E-Mail: reservations.funimationkatschberg@falkensteiner.com
Phone: +43 (0) 4734 6310

Transfer Service

Whether from the airport or from the train station: request our transfer service for your individual pick-up.
Request transfer service here

Parking is available beneath the hotel driveway. We must ask you to remember that no waiting is permitted in the hotel driveway.
Access must be kept clear for the fire brigade and ambulances at all times.

Restaurant

Breakfast

Daily: from 7.30 am to 10.00 am

Lunch

Daily: from 12.00 pm to 2.00 pm

Dinner

Daily: from 6.00 pm to 8.30 pm


Acquapura SPA

Indoor pool

Daily: from 7.00 am to 8.00 pm

Outdoor pool

Daily: from 3.00 pm to 8.00 pm

Steam Bath

Daily: from  3.00 pm to 8.00 pm

Fitness

Daily: from 7.00 am to 8.00 pm

Sauna

Daily: from 7.00 am to 8.00 pm

Solarium

Daily: from 7.00 am to 8.00 pm

SPA Reception

Daily: from 9.00 am to 8.00 pm  

Contact

+43 (0)473463 1960
spa.funimation@falkensteiner.com

 

Falky-Land

Sunday to Friday: from 9.00 am to 8.30 pm 
Saturday :from 10.00 am to 6.00 pm 

 

Reception

Daily: from 7.00 am to 11.00 pm
Night audit: from 11.00 pm to 7.00 am 

–  Free use of our 2,000 sq m Acquapura SPA Wellness- and Water World, with indoor and outdoor pool, Falky's Acqua World with waterslide,
     family sauna twice a week, panoramic fitness room
– 1,000 sq m Falky Land Children’s World, Falky-Acqua-World and Falky children’s SPA facilities
– Year round animation and evening entertainment
– Welcome drink
– Wellness package with swim bag and bathrobe (hired for the duration of your stay)
– Falky-Land with childcare and entertainment for children from 3 to 12 years, 7 days a week
– Baby equipment upon request prior to arrival
– Sports and entertainment program, live music once a week, own disco two to three times a week
– Free WiFi in rooms and in the area of bar and lobby
– Outdoor parking lot free of charge

All areas in the hotel are non smoker areas.

Unless otherwise stated in the offer, following general cancellation conditions shall apply.
In case of a cancellation of your stay, we will charge the following cancellation fees:

Up to 28 days before arrival

15% of the total amount of the booked stay

27 to 7 days before arrival

30% of the total amount of the booked stay

6 days to 1 day before arrival

75% of the total amount of the booked stay

On the day of arrival

90% of the total amount of the booked stay

In case of a no-show, unused rooms or an early departure, we reserve the right to charge 100% of the total amount. In case of an early departure or a late arrival,
no refund on package arrangements is possible.

Your room bill can be paid cash, with your bank card, VISA, Master Card, Diners Club and American Express.

How many guests are allowed in the hotel?

According to Austrian government there is no regulation regarding the number of guests in the hotel.

Can the safety distance be maintained?

Each guest is responsible for keeping the safety distances. We support with information and markings.

Will the pools and sauna/steam bath be opened?

The Acquapura Spa area will be available to guests, taking into account the legal requirements. The minimum distance must be observed, in saunas 10m2 must be available per guest, in the pools 6m2/person. Infusions will not be allowed to take place.

Can the gym be used?

Fitness facilities may be used under the following rules:
Minimum distance of 1 meter between all persons present who do not live in the common household.
Indoors, a mechanical protective device (e.g. mask) must be worn. During the exercise, 2 meters of distance applies to persons who do not live in the common household (exception: short-term undershooting or for safety reasons).

How are meals offered? Is buffet offered?

We will continue to offer meals as "buffet" and "frontcooking", in compliance with legal requirements. This means that self-serving of food is permitted in compliance with the requirements (use of disinfection or disposable gloves).

Can we eat when we want?

From a guest count of 300 guests, 2 sessions with meals are offered (breakfast from 07.15 - 08.45 and from 09.00 - 10.30, lunch snack from 11.30 - 12.15 and from 12.30 - 13.15, dinner from 17.30 - 18.45 and from 19.00 - 20.45). Appointments are subject to availability and remain the same during the stay.

Is there enough safety distance in the restaurant?

Only one in two tables is used for meals, so we can keep to the minimum distance in the restaurant. In the buffet area, each guest is responsible for keeping the minimum distance.

Will The Falkyland be opened?

The Falkyland is open to our little guests (from 3 years). In this area, too, we must comply with the legal situation. The Falkyland may only be entered by children and employees. Registration for the care is necessary and is associated with a division into fixed groups (max. 10 children per caregiver). Appointments are subject to availability. Registration is also required for the programs for the older children.

Are the animation programs offered?

There will be a program for activities - programs in the wild (e.g. hikes) but also programs in the house with limited number of participants (depending on the space requirement).

Where do I have to wear the masks?

Currently, a mouth-nose protection must be worn in the reception area and at the entrance of the hotel. It is also recommended to wear the masks in areas where there are more people and the minimum distance is difficult to keep.

Will there be an offer of activities on the Katschberg?

The activity folder of Destinations GmbH is updated and visible here.

Can we use the Katschbergcard?

The Katschbergcard will be offered as planned and the facilities can be used.

Are the huts open?

The huts are open normally, here too certain COVID-19 measures will be valid. The Gamskogelhütte has been closed until the end of July, as it is being renovated.

Which border-entry and -exit regulations apply in Austria?

The entry and exit regulations change continuously. Please refer to the current information on the ÖAMTC homepage or the relevant foreign offices.
 

All group-wide corona measures can be found here .