All you need to know about Falkensteiner Club Funimation Borik

Discover our 4-star family hotel with pool in Zadar

For a pleasant stay in our Falkensteiner Club Funimation Borik we have summarized the most important information for you. Discover the facilities and services of our hotel in Zadar: parking, pools, activities for kids and much more!

Do guests have to wear oronasal masks?

Guests are not obligated to wear oronasal masks and/or gloves within the resort. Staff members will at all times wear oronasal masks as well as gloves. Protection barriers are put in place at all spots where a high frequency of guests is expected (reception, SPA reception, Tramontana Bar, restaurant buffet etc.). We will of course have oronasal masks as well as gloves available at the reception for distribution. We urge you to pack your own masks with you. When leaving the resort it is obligatory to wear an oronasal mask in closed public spaces (like stores, malls, petrol stations, public transport, taxis), to keep a physical distance from others (a minimum of 1.5 meters) and to practice hand hygiene.

What is the minimum Social distance required?

The minimum distance required is 1,5 m in all public areas as well as disinfectant dispensers with guidelines for proper hand hygiene will be ensured greatly in all public areas (SPA, restaurants, pools, beach, lobbies and other public areas).

Will programs and activities take place at the destination?

Outdoor activities are allowed and not affected by government regulations, but social distancing (especially at the beachfront) as well as practicing good hygiene are desired. Sport equipment will be disinfected after each use.

Are there any changes in working hours?

We have amended our working hours as follows:
We have prolonged the opening hours of our Restaurant Maestral for all three meals:
Breakfast: 07:00 - 10:00
Lunch: 12:30 - 14:00
Dinner: 18:30 - 21:00.

The All Inclusive Tramontana Bar will work from 08:00 - 23:00 as well as the snack bar from 11:00 – 23:00, while the Barbara Bar will be closed until further notice.

What do I have consider when visiting Restaurant Maestral?

We ensure that the guidelines provided by the Croatian Institute for Public Health are strictly observed. In addition, we have taken measures to assure maximum hygiene and safety. We are taking great effort to provide the usual excellent Falkensteiner service despite the necessary safety measures and to maintain the variety of our usual offers. All guidelines including regular personal hygiene (hand washing guide) are strictly controlled internally. According to current guidelines in Croatia, there are no restrictions about the maximum number of people that may sit together at the same table. We have modified and adapted all the buffets (breakfast, lunch and dinner) according to the CIPH recommendations, with the distribution of food and drinks exclusively by our staff (the well-known self-service is currently not allowed for our guests).

What do I have to consider when visiting the All Inclusive Tramontana Bar?

According to CIPH recommendations it is not allowed to sit and consume drinks at the bar counter. Guests can order and pick up their order at the bar, adhering to social distancing measures (1,5 m).

What do I have to consider when using the facilities in the Acquapura SPA Center?

When entering the SPA area, you will have to stick to the minimum distance required and disinfect your hands accordingly. The steam bath will not be in operation until further notice. However, the Finnish sauna will be operated, strictly following the guidelines provided by the CIPH. During massages and beauty treatments it is mandatory for our staff to wear oronasal masks as well as gloves. the sun loungers and the pool area have been arranged having the new measures in mind and we thus kindly ask you to adhere to them. The Finnish sauna, gym, indoor pool, outdoor Jacuzzi as well as solariums will welcome a maximum number of guests in accordance with CIPH guidelines.

We have also changed the opening times of our SPA facilities as follows:
Reception: 09:00 - 21:00
Treatments: 09:00 - 21:00
Gym: 07:00 - 21:00
Indoor pool: 07:00 - 21:00
Sauna area: 09:00 - 21:00.

If I suspect to have any symptoms of COVID-19 what do I have to do?

If you suspect a COVID-19 infection (symptoms such as fever, dry cough, shortage of breath or fatigue) we urge you to contact the reception at +385 (0) 23 206 100 or at the extension 6100 so that our staff can forward your case to the health authority with whom the hotel cooperates accordingly which will be contacted and will take over the further procedure in accordance with the legal medical guidelines.

Is there a doctor available at the resort?

Yes, a doctor will be available for phone consultations and on site daily in certain periods.

Do you check the body temperatures of your guests on a daily basis?

We are not checking temperatures of our guests, but we do so with our employees, following our internal guidelines for coronavirus and COVID-19 prevention.

All group-wide corona measures can be found here .

Arrival

From 3.00 pm

Departure

Until 10.00 am

Kindly note that in Croatia all travellers need to provide an ID (Passport or ID card) at the time of check in (also children)

Early Check-In & late Check-Out

On request, depending on availability

Address

Falkensteiner Resort Borik
Club Funimation Borik****
Majstora Radovana 7
HR-23000 Zadar

Contact

Tel. +43-50-991180-37
E-Mail reservations.funimationborik@falkensteiner.com

Transfer Service

Whether from the airport or from the train station: request our transfer service for your individual pick-up.
Request transfer service here

There is a large free parking lot at your disposal

Please leave your vehicle only at the marked parking area

Vehicles left outside of the marked area will be taken away by the towing service

The hotel is not responsible for any damages to your vehicle

Restaurant

Breakfast 

Daily from 7.00 am to 10.00 am

Lunch

Daily from 12.30 pm to 2.00 pm

Dinner

Daily from 6.30 pm to 9.00 pm

 

Bars

Tramontana All Inclusive Bar

Daily from 8.00 am to 12.00 am

Barbara Bar

Daily from 8.00 am to 11.00 pm

 

Acquapura SPA
Pools 

Daily from 7.00 am to 10.00 pm

Fitness

Daily from 7.00 am to 10.00 pm

Sauna

Daily from 9.00 am to 10.00 pm

Contact

Tel. +385 (0)2320 6184
E-Mail spa.reception@falkensteiner.com

 

Falky-Land

Daily from 10.00 am to 9.00 pm

 

Reception

24 hours per day 

–  Free use of hotel own facilities Aquapura SPA water and adventure world, Thalasso & SPA Center Borik with indoor pool, cardio fintess studio, gym,
    Finnish sauna, Turkish sauna, Kneipp therapy, outdoor whirlpool, relax room, steambath, loungers, sunshades by the pool
– Activity program (01.06.–01.10.): football, beach volleyball, outdoor badminton, bocce, stretching, water gymnastics, various aerobics, 
    table tennis, tournaments and contests. Tennis courts from 8.00 am until 12.00 pm and from 4.00 pm until 6.00 pm
    (other times are subject to charges according to the pricelist).
– Sport & Recreation programme “Fan, Familiy & Fitness” (pilates, aqua aerobic, zumba, circuil step up training, latino dancing
– Family & kids - child entertainment and supervision (01.06.–01.10.): childcare for various age groups (3 and older)
    in Falky Land attractive children’s world with playground), excellent sports and shows including football, large water slide at the pool
    (depending on the weather) treasure hunt.
– Special child animation programme (01.06.–01.10.): sport animation and show programme including various sports, water slide on the pool
    (due to weather conditions) children’s Olympics, water games, introductory sport courses, tournaments, evening show program, mini disco
– Entertainment (01.06.–01.10.): live music, karaoke show, entertainment and sports for young and old alike, evening entertainment

According to Croatian law, smoking is prohibited in all areas in the hotel (including public areas and rooms)

Pets are not permitted.

For holiday with dogs have a look at our dog friendly hotels:

  • Schlosshotel Velden
  • Hotel Sonnenalpe
  • Hotel Schladming
  • Balance Resort Stegersbach
  • Hotel & Asia Spa Leoben
  • Hotel Maria Prag
  • Hotel Bratislava
  • Hotel & Spa Iadera
  • Premium Apartments Senia
  • Apartments Lake Garda
  • Hotel & Spa Anterselva

We want your next holiday at Falkensteiner Premium Camping Zadar to be an unforgettable experience.
Therefore our kitchen team takes great care of the individual dietary requirements of our guests.
The vegan, lactose-free and non-dairy meals prepared at the Magnolia restaurant is a real feast for your taste buds!

Unless otherwise stated in the offer, following general cancellation conditions shall apply

If cancelled up to 7 days prior to arrival

No fee will be charged

If cancelled later or in case of no show - the following fee will be charged

6 days to 1 day

75% of the total amount

In case of a no-show and early departure

No show or early departure will be charged 100% of the total amount

 

8th of July to 25th of August

Cancellation until 14 days before arrival is free of charge.

In case of a cancellation within 14 days before your arrival, we will charge the following cancellation fees

13 to 7 days before arrival

45% of the total amount of the booked stay

6 days to 1 day before arrival

75% of the total amount of the booked stay

On the day of arrival

100% of the total amount of the booked stay

In case of a no-show and early departure

In case of a no-show, unused rooms or an early departure, we reserve the right to charge 100% of the total amount.

We recommend you to purchase travel cancellation insurance. 

To guarantee your booking please send us your credit card details.
Payment can be done with bank transfer before arrival to hotel or it can be paid directly at hotel reception,
with a guarantee of a credit card details (type, credit card number and expiry date).
The hotel reserves the right to preauthorize the credit card before arrival, as well as to use it
for eventual extra service charges which might occur during the stay in hotel or for any other incidentals
such as damage done while staying in a hotel.

Please note that in case of payment with credit card - the amount from your credit card will be taken in Kuna
and it could come to some differences because of the exchange rates, unfortunately we are not able
to influence possible differences in exchange rates or credit card companies’ commissions.

Prices are assigned in Euro (€). Payments can be done with Euro (€) (with the fix currency exchange rate 7,50 Kuna),
but due to Croatian law an exchange to local currency KUNA (at daily rate plus handling fee) has to be done
before setting the invoice. We kindly advice you that the best way is a prepayment of the whole amount
by bank transfer before arrival to avoid currency fluctuation to the following bank account.

Bank Account domestic transactions

BKS Bank d.d., Mljekarski Trg 3, HR-51000 Rijeka
IBAN: HR70 2488 0011 1001 2128 3
SWIFT: BFKKHR22

Bank Account for International transactions

Bank: BKS BANK AG
Direktion Klagenfurt - Neuer platz, Dr. A. Lemischplatz 5, 
9020 Klagenfurt 
Account number: 100-150409
IBAN: AT41 1700000100150409
SWIFT: BFKKAT2K

Billing address 

Hoteli Borik d.o.o.
Majstora Radovana 7
HR-23000 Zadar
VAT no.: MB 3112624
UID.Nr.: OIB89869631318 

Kindly put the reservation nr. on your transfer details