For a pleasant stay in our Falkensteiner Residences Senia we have summarized the most important information for you. Discover our luxury apartments in Dalmatia and book now your beach holidays in Croatia!
– Free use of swimming pools: 2 outdoor pools exclusively for guests of the Residence complex
– Weekly Residence cleaning
– Towels, bathrobes and beach towels in the Residence upon arriva
From 3.00 pm
Until 10.00 am
Kindly note that in Croatia all travellers need to provide an ID (Passport or ID card) at the time of check in (also children)
Early Check-In & Late Check-Out
On request, depending on the availability
Falkensteiner Hotels & Residences Punta Skala
Falkensteiner Residences Senia
Whether from the airport or from the train station: request our transfer service for your individual pick-up.
Request transfer service here
The rate for the underground garage is € 9.50 per day (obligatory use if you arrive by car)
Please leave your vehicle only at the marked parking area
Vehicles outside of the marked area will be taken away by the towing service
The hotel is not responsible for any damages to your vehicle
24 hours reception service (seasonal)
– Daily cleaning
– Additional towels
According to Croatian law, smoking is prohibited in all areas in the hotel (including public areas and rooms)
You want your dog to enjoy your vacation as much as you do? In the Falkensteiner hotels we also grant your beloved four-legged friend a welcome home feeling and offer everything a dog's heart desires. We look forward to welcoming you and your faithful companion to our hotel. Your dog may accompany you in the room, lobby area and bar. However, the restaurants, pools and spa area are reserved for vacationing humans.
Per night/dog, 30€ will be charged (without food).
Ul. Grge Novaka 11, 23000, Zadar, Kroatien
Veterinarska ambulanta Puntamika
Ul. Augusta Šenoe 38, 23000, Zadar, Kroatien (+38523333300)
Unless otherwise stated in the offer following general cancellation conditions shall apply
If cancelled up to 7 days prior to arrival
No fee will be charged
If cancelled later or in case of no show - the following fee will be charged
6 days to 1 day
75% of the total amount
In case of a no-show and early departure
No show or early departure will be charged 100% of the total amount
The percentages refer to the total amount of your stay
We recommend you to purchase travel cancellation insurance
1st of July to 25th of August
Cancellation until 14 days before arrival is free of charge
In case of a cancellation within 14 days before your arrival, we will charge the following cancellation fees
13 to 7 days before arrival
45% of the total amount of the booked stay
6 days to 1 day before arrival
75% of the total amount of the booked stay
On the day of arrival
100% of the total amount of the booked stay
In case of a no-show and early departure
In case of a no-show, unused rooms or an early departure, we reserve the right to charge 100% of the total amount
To guarantee your booking please send us your credit card details. Payment can be done with bank transfer before arrival to hotel
or it can be paid directly at hotel reception, with a guarantee of a credit card details (type, credit card number and expiry date).
The hotel reserves the right to preauthorize the credit card before arrival, as well as to use it for eventual extra service charges,
which might occur during the stay in hotel or for any other incidentals such as damage done while staying in a hotel.
Please note that in case of payment with credit card - the amount from your credit card will be taken in Kuna
and it could come to some differences because of the exchange rates, unfortunately we are not able to influence
possible differences in exchange rates or credit card companies commissions.
Prices are assigned in Euro (€). Payments can be done with Euro (€) (with the fix currency exchange rate 7,53450 Kuna),
but due to Croatian law an exchange to local currency KUNA (at daily rate plus handling fee) has to be done before setting the invoice.
We advice you that the best way is a prepayment of the whole amount by bank transfer before arrival to avoid currency fluctuation.
Please find below our bank details for International transactions
Bank: Zagrebačka banka d.d. Zagreb, Hrvatska/Croatia
IBAN: HR18 23600001102030529
Punta Skala d.o.o.
Zrinsko Frankopanska 38
HR- 23000 Zadar
We kindly ask you to put the reservation number on your transfer details
Since we know that booking a trip currently causes insecurity for many people, and because we would like to remove this worry from our guests, we have developed a Premium Corona Travel Insurance for you with HanseMerkur Versicherung. Should you be unable to start your trip or have to depart from your trip earlier due to a Covid infection or suspected case of infection, the insurance will cover your entire travel costs without deduction.
The following scenarios are covered:
- A quarantine ordered in written form by the public health department or doctor
- The transportation by third parties (e.g. airport personnel) or the entry into the rental object is denied by the owner at the beginning of the journey
When cancellations are not covered:
- Out of fear of infection (even with high infection numbers on site)
- Because of the belonging to the so-called 'risk group'
- Due to general exit limitations or travel warnings
Read more about our insurances here.