All you need to know about the Falkensteiner Residences Senia

Luxury Residences in Dalmatia

For a pleasant stay in our Falkensteiner Residences Senia we have summarized the most important information for you. Discover our luxury apartments in Dalmatia and book now your beach holidays in Croatia!

– Free use of swimming pools: 2 outdoor pools exclusively for guests of the Residence complex
– Weekly Residence cleaning 
– Towels, bathrobes and beach towels in the Residence upon arriva

Arrival

From 3.00 pm

Departure

Until 10.00 am

Kindly note that in Croatia all travellers need to provide an ID (Passport or ID card) at the time of check in (also children)

Early Check-In & Late Check-Out

On request, depending on the availability

Address

Falkensteiner Hotels & Residences Punta Skala
Falkensteiner Residences Senia
HR-23231 Petrčane 

Contact:

More about location & contact

Transfer Service

Whether from the airport or from the train station: request our transfer service for your individual pick-up.
Request transfer service here

The rate for the underground garage is € 9.50 per day (obligatory use if you arrive by car)

Please leave your vehicle only at the marked parking area

Vehicles outside of the marked area will be taken away by the towing service

The hotel is not responsible for any damages to your vehicle

Reception 

24 hours reception service (seasonal)

– Daily cleaning
– Additional towels

According to Croatian law, smoking is prohibited in all areas in the hotel (including public areas and rooms)

You want your dog to enjoy your vacation as much as you do? In the Falkensteiner hotels we also grant your beloved four-legged friend a welcome home feeling and offer everything a dog's heart desires. We look forward to welcoming you and your faithful companion to our hotel. Your dog may accompany you in the room, lobby area and bar. However, the restaurants, pools and spa area are reserved for vacationing humans.

 

Price

Per night/dog, 30€ will be charged (without food).
 

Veterinarian contacts

Tierarzt Zadar
Ul. Grge Novaka 11, 23000, Zadar, Kroatien

Veterinarska ambulanta Puntamika
Ul. Augusta Šenoe 38, 23000, Zadar, Kroatien (+38523333300)

MORE INFORMATION →

Unless otherwise stated in the offer following general cancellation conditions shall apply

If cancelled up to 7 days prior to arrival

No fee will be charged

If cancelled later or in case of no show - the following fee will be charged

6 days to 1 day

75% of the total amount

In case of a no-show and early departure

No show or early departure will be charged 100% of the total amount

The percentages refer to the total amount of your stay

We recommend you to purchase travel cancellation insurance

 

1st of July to 25th of August

Cancellation until 14 days before arrival is free of charge

In case of a cancellation within 14 days before your arrival, we will charge the following cancellation fees

13 to 7 days before arrival

45% of the total amount of the booked stay

6 days to 1 day before arrival

75% of the total amount of the booked stay

On the day of arrival

100% of the total amount of the booked stay

In case of a no-show and early departure

In case of a no-show, unused rooms or an early departure, we reserve the right to charge 100% of the total amount

To guarantee your booking please send us your credit card details. Payment can be done with bank transfer before arrival to hotel
or it can be paid directly at the hotel reception, with a  guarantee of credit card details (type, credit card number and expiry date).

The hotel reserves the right to preauthorize the credit card before arrival, as well as to use it for eventual extra service charges, 
which might occur during the stay in hotel or for any other incidentals such as damage done while staying in a hotel.

Prices are assigned in Euro (€).

We advise you that the best way is to prepay the whole amount by bank transfer before arrival to avoid currency fluctuation.

Please find below our bank details for International transactions

Bank: Zagrebačka banka d.d. Zagreb, Hrvatska/Croatia
IBAN:  HR18 23600001102030529
SWIFT: ZABAHR2X

Invoice address

Punta Skala d.o.o.
Zrinsko Frankopanska 38
HR- 23000 Zadar 
OIB 02964137348 

We kindly ask you to put the reservation number on your transfer details

  • ATM
  • shop in Iadera
  • bike storage
  • transfer organization

Our voluntary flat-rate tip 

Tipping has a long tradition in the hotel and catering industry and is regarded as financial appreciation and a thank you for special service. However, the increase in cashless payments means that tipping is becoming more and more complicated. In addition, we have changed the concept in some of our hotels and included more services. This means that there is even less opportunity to tip when paying. 

After an increasing number of requests from our guests for ways to give tips in an uncomplicated way, we have created the voluntary flat-rate tip. 
With this we take the liberty of adding 10 euros per night/room to your bill as a voluntary tip, provided you were satisfied with the service. You have the option to cancel, reduce or even increase this amount at any time. Of course, you can still tip individually. 

We will inform you again in detail about our voluntary flat-rate tip at check-in and check-out and will also be happy to accept your wishes here.
This model is not only a service for our guests but also puts a smile on the faces of our staff. And we would like to thank you for this! 

Good to know
Every Falkensteiner hotel that offers the voluntary flat-rate tip has its own tip committee. The committee consists of one employee per department and decides how the money is to be distributed.