INCLUSIVE SERVICES / PRICE INFORMATION
- Welcome drink
- Free use of the resort's facilities
- Outdoor pool with an area just for children, including sun loungers and sunshades
- Swimming bag including towels and slippers for the pool during your stay
- Free Wi-Fi
- Linen: at arrival bed linen and towels available
- Spacious parking lot (free of charge) or parking space in our garage (for a fee)
Dog friendly Resort:
- Dogs: € 15,- / night (feed not included)
FAMILIY & KIDS
- Falky-Land for kids with child care and animation (in several languages) for children from 3 years.
- Children’s entertainment program 6 days a week: handcraft work, shows, water games, children’s Olympics, mini disco and much more
- Children’s equipment (cot, high chair)
- Baby equipment (changing mat, baby bath, baby potty, bottle warmer etc.) for your stay with a baby (available on request)
- Children’s playground
- Golf Putting Green
- Generous breakfast buffet with many regional fresh ingredients, local farmhouse bread, juices, homemade cakes and freshly prepared egg dishes: € 15,- per adult / night
- Dinner only: € 30,- per adult / night
- Half board with generous breakfast buffet and themed buffets in the evenings: € 45,- per adult / night
- 100% reduction for children from 0 to 2,9 years
- 50% reduction for children from 3 to 13,9 years
ACTIVITIES & TRIPS (FOR A FEE)
- Bicycle and e-bike rentals
- Shuttle service to the lake
- Surf school
- Boat rental
- Entrance into the leisure parks like Gardaland, Movieland and Caneva-World
- Extra Linen (sheets, towels): € 9, - per piece / person
- Final obligatory cleaning (single payment): € 40, - in the Apartment categories
- Cleaning: no daily cleaning in the Apartments, possible for a fee
- Security deposit (on arrival): € 150,-
- Local tax: € 1, - (July + August €1,50,-) / adult from 14 years / per night
- to fix the reservation we ask for a credit card as a guarantee. The total payment has to be made in the resort at the moment of the departure.
- A reservation with an Early Booking Bonus requires an advanced payment of 100% of the total amount of the booked stay that is not refundable.
- you can pay your bill in cash (cash payment limit of € 2.999, 99), Cash Card or Credit Card. We accept the following credit cards: Master Card, Visa, American Express.
Cancellation until 7 days before arrival is free of charge.
In case of a cancellation within 7days before arrival, we will charge the following cancellation fees:
- 6 to 4 days before arrival: 45% of the total amount of the booked stay
- 3 days to 1 day before arrival: 75% of the total amount of the booked stay
- On the day of arrival: 90% of the total amount of the booked stay
- In case of no-show, unused rooms or an early departure, we reserve the right to charge 100% of the total amount.
We suggest the travel insurance Hanse Merkur on our Homepage.
Bank details Cassa di risparmio S.p.A. – Filiale Brunico
IBAN: IT 23 V 06045 58240 000005003838 BIC/SWIFT: CRBZIT2B070
Billing address FMG Srl Via Isarco 1 I-39040 Varna (BZ) VAT: 02936100219
Reception: +39 0365 500601