ALL YOU NEED TO KNOW ABOUT Hotel & Spa Sonnenparadies

Discover our wellness hotel in South Tyrol

For a pleasant stay in our Falkensteiner Hotel & Spa Sonnenparadies we have summarized the most important information for you. Read more about our wellness hotel in South Tyrol and get ready for complete relaxation!

Activities

Is access to the fitness room still possible?
The fitness room will be open as normal

What about the pools?
The outdoor pool will be open. The indoor pool will not be accessible due to legal requirements.

Will there be a bike rental service?
We will continue to offer bike and e-bike rental, but we ask you to bring your own bike helmets with you, if possible.

 

SPA

Will there be a SPA offer? What about the saunas?
There will be a limited SPA offer (e.g. some of the massages will be available), which can only be booked with reservation. The saunas must be closed due to legal regulations.

 

Restaurant

Will there be a breakfast buffet?
We will continue to offer a breakfast buffet, but the buffet will be subject to the obligation to wear face masks and gloves (if you do not have your own, we will be happy to provide them).

What is the general situation with the mask obligation?
In general: the mask can be taken off during the meal or while sitting at the table, but must be put on again when getting up.

Is room service offered?
Room service is available for an additional charge.

What are the procedures in the restaurant?
On the first day you will be accompanied by our service staff to your table, which is at your disposal during your stay. The restaurant area will be open during the regular opening hours. There will be no different rotations.

 

General

What is open in South Tyrol?
in South Tyrol the open-air swimming pools, the lakes, the alpine huts, the mountain railways, the public Transport and shops are open under certain conditions

 

Check In & Check Out

Will the check-in/check-out times change?
Check in/Check out times remain as they are at the moment and are not changed (Check in from 3 pm, Check out until 10 am). At the Check-out there will be the possibility to receive the invoice at the reception.

Can I pay cash?
Contactless payment is recommended, but cash is also no problem. Please note that the cash limit in Italy is 1.999€.

All group-wide corona measures can be found here .

Arrival

From 2.00 pm

Departure

Until 10.00 am

Early Check-In & late Check-Out

On request, depending on the availability and for an additional fee

Address

Hotel & Spa Sonnenparadies
St.-Georg-Straße/Via San Giorgio 26
IT-39030 Terenten/Terento

Contact

Tel. +43-50-991180-53
E-Mail sonnenparadies@falkensteiner.com

Transfer Service

Whether from the airport or from the train station: request our transfer service for your individual pick-up.
Request transfer service here

Parking spaces are available at the hotel

Restaurants 

Breakfast

Daily: from 7.15 am to 10.30 am

Afternoon snack

Daily: from 2.00 pm to 5.00 pm

Dinner

Daily: from 7.00 pm to 8.30 pm

 

Acquapura SPA  

Indoor pool 

Daily: from 7.00 am to 8.00 pm

Sauna

Daily: from 1.00 pm to 7.30 pm

SPA Reception

Daily: from 2.00 pm to 7.00 pm

Contact

Tel. +39 0472 54 6266
E-Mail beauty.sonnenparadies@falkensteiner.com

 

Reception   

Daily: from 8.00 am to 9.30 pm

Board

Falkensteiner ¾ board

– Welcome Home Drink
– Generous breakfast buffet with many fresh and regional delights, great variety of local bread, homemade marmalades/jam, juices,
    fresh fruits  and freshly prepared egg dishes  at our show-kitchen
– Snack buffet in the afternoon with sweet cakes or salty delights
– Delicious dinner for bon vivants with culinary delights from our kitchen
– Themed evenings: Italian dinner, Balance dinner, South Tyrol Pure evening with local dishes, gala dinner with aperitif, fish antipasti,
    dessert buffet with sweet seducements, great salad buffet
– Weekly aperitives at our hotel bar
– We offer special meals for people with intolerances, allergies or special nutrition needs
– Tea, fresh water and seasonal fruits in our sauna area

 

Activities

Summer

– Personal active-guide for insider advice and individual holiday highlights
– Guided activities and excursions with our active guide:
– Excursions and hikes in the mountains close by
– Weekly excursion in the Dolomites
– Nordic Walking in the fresh air
– Walk in the evening through the idyllic village of Terento followed by a tasting
– Excursion to a typical mountain hut
– Morning hike before breakfast
– Breath-hike for more self-awareness
– Sunrise hike for all early risers
– Easy themed walk (about 2 hours)
– Kneipp excursion in Terento
– Weekly guided bike tours
– Fixed rope routes (subject of charge)
– Rent of mountain bikes and e-bikes (e-bikes subject of charge) for bike tours through the region
– Rent of hiking sticks, hiking maps of the region and backpacks
– Interactive map of trails with excursion suggestions ready to download on your devices
– Premium partner hotel of the Golf Club Pustertal with many advantages
– Holidaypass Premium: participation at the activities program of the region

Winter

– Personal active-guide for insider advice and individual holiday highlights
– Guided winter activities and excursions with our active-guide
– Snowshoe hike in the winter landscape
– Winter hike on the surrounding mountains
– Walking in the fresh winter air
– Torchlight walk through the idyllic village of Terento
– Sledge excursion to a typical mountain hut close by
– Romantic full moon hike
– Weekly guided ski day on the Sella Ronda and the Warriors path in the Dolomites (skipass not included)
– Ice skating on the ice rink of Terento
– Skibus to the Plan de Corones, skiing area no. 1 in South Tyrol
– Weekly cross-country and hiking bus to the most beautiful cross-country places in the Pustertal valley with our active-guide
– Rent of hiking sticks, maps of the region, backpacks, snowshoes, sledges and snow bob for kids
– Interactive map of trails with excursion suggestions ready to download on your devices
– Holidaypass Premium: participation at the activities program of the region

 

Wellness

– Relax and well-being in our swimming and wellness area Acquapura SPA with heated panorama in- and outdoor pool, sauna area with Finish sauna,
    herbal sauna, steam bath, Kneipp basin, relax area with water beds and outdoor area as well as fitness area
– Massage and beauty area with a great variety of treatments (subject of charge)
– Wellness bag at your disposal during your stay with cuddly bathrobe and towel
– Steam session in the sauna with our experts Herbert and Georg
– Weekly Lady sauna in the afternoon
– Weekly long sauna and pool evening for relaxing moments

 

Family & children

– Holidaypass Premium: participation at the kids program of the region

 

Entertainment

– Rich and various evening entertainment program:
– Swinging music evenings with live music
– Tastings on our panorama terrace
– During winter season, for example mulled wine in the afternoon 
– Weekly curling during winter
– Lounge with funny parlor games for every one and big TV screen
– Hotel library with a huge amount of literature as well as regional and international newspapers and magazine

 

Furthermore in the hotel

– WiFi in the whole hotel
– Interactive system with all information about the hotel and the region– Deposit for your bike and golf equipment
– Storeroom for your skiers
– Parking space directly at the hotel
– Charging station for electric cars
– Holidaypass Premium: more mobility: free use of all public transport system in South Tyrol and rich activities program in the Kronplatz aerea

Our whole hotel is a non-smoking establishment

Our four-legged guests are allowed in the room, in the lobby and the bar area

Please understand that pets are not allowed in the restaurant and Acquapura SPA area 

Rate for a holiday with your dog

€ 10 per night (food is not included).

Vegan, Gluten and Lactose-Free Cuisine - Holstic Wellness

Nowadays many people have food intolerances or want to abstain entirely from animal products. For us, it goes without saying that we contribute to your holistic wellbeing on holiday in culinary terms and respect food as much as we respond to your individual dietary requirements and individual nutritional needs. From tofu to seasonal, home-made vegan dishes, and special vegan convenience products, seasonal fruit and sorbets. For breakfast enjoy seasonal products such as fruit, vegetables, jams and margarine. We are happy to serve you vegan spreads if you order them in advance. Gluten-free and/or lactose-free products such as pasta, baked goods, cheese and sausage products, spreads and cereals are all available on request.  

If you have a diet which is vegan and/or gluten or lactose-free, we would be pleased if you could inform us when booking or a couple of days before you arrive.

Unless stated differently in the offer, following general cancellation conditions apply:

Cancellation until 14 days before arrival is free of charge

In case of a cancellation within 14 days before arrival, we will charge the following cancellation fees:

13 days to 7 days before arrival

45 % of the total amount of the booked stay

6 days to 1 day before arrival

75% of the total amount of the booked stay

In case of a no-show and early departure

On the day of arrival, in case of a no-show, unused rooms or an early departure we reserve the right to charge 100% of the total amount

We recommend you to purchase travel cancellation insurance

Your room bill can be paid cash, with your bank card, VISA or Master Card

Guarantee Policy

Your credit card is required as a guarantee for your booking.