All you need to know about Premium Apartments edel:weiss

Luxury apartments in Katschberg region

For a pleasant stay in our Falkensteiner Premium Apartments edel:weiss we have summarized the most important information for you. Read more about our apartments in the Katschberg region and book now your dream holidays!

Arrival:

From 3.00 pm

Departure:

Until 10.00 am

Underground parking: € 9,- / day (€ 54,- / week)

Restaurant at Hotel Cristallo

Breakfast

Daily: from 7.30 am to 10.30 am

 

Lunch

Daily: from 12.00 pm to 1.30 pm

 

Dinner

Daily: from 6.00 pm to 8.30 pm

 

Bar

Summer season, daily: from 12.00 pm to 12.00 am

Winter season, daily: from 10.00 am to 12.00 am

 

 

 

Acquapura SPA at Hotel Cristallo

Pool area

daily: 07:00 am - 08:00 pm

 

Beauty and Massage

daily: 09:00 am - 08:00 pm

 

Acquapura SPA reception

Daily: from 9:00 am to 8.00 pm

 

Sauna

Daily: from 10.00 am to 8.00 pm

 

Fitness

Daily: from 8.00 am to 8.00 pm

 

Solarium

Daily: from 9.00 am to 8.00 pm

 

Kids SPA at Hotel Cristallo

Children's pool

Daily: from 7.00 am to 8.00 pm

 

Children's sauna world

Daily: from 1.00 pm to 8.00 pm

 

Contact

[email protected]

+43 (0)473431 9540

 

 

 

Falky Land im Hotel Cristallo

Winter: Sunday to Friday from 9.00 am to 8.00 pm, Saturday closed

Summer: Sunday to Friday from 9.00 am to 8.00 pm, Saturday from 10.00 am to 6.00 pm

 

 

  • Free use of facilities at  Hotel Cristallo (connected with a heated corridor)
  • Acquapura SPA – 2.000 m² of wellness and water area (free area) with indoor and outdoor pool, different saunas, panorama relaxing room, panorama fitness room, Falky's pool with children SPA
  • Childcare
  • Falky-Land with child care from 3 to 12 years, from Sunday to Friday from 9 am to 8 pm, Saturday from 10 am to 6 pm.
  • Baby equipment
  • Free hire of: baby bath tub, baby phone, back carrier, nappy changing mate, nappy bucket, bottle warmer, thermometer, baby’s potty, bibs, highchairs, seat cushion and buggy (please book before arrival)
  • Sport and entertainment programme
  • E.g. torch walks, entertainment evening, karaoke evening, weekly sports and wellness programme (e.g. gymnastics, stretching, Step Aerobic, Nordic Walking, Aqua Gym, etc.), daily information programme
  • Wifi free of charge in the apartments and in the lobby and bar areas of Hotel Cristallo

All areas in the hotel are nonsmoker areas. 

Unfortunately pets are not allowed in the apartments

Today many people have food intolerances or want to abstain from animal products entirely. For us, it goes without saying that we add to your holistic wellness on holiday, as well as with respect to food, by catering to your individual dietary requirements. In our restaurants vegan meals are available on request. From tofu to seasonal, home-made vegan dishes, and special commercially-available vegan convenience products, seasonal fruit and sorbets. For breakfast enjoy seasonal products such as fruit, vegetables, jams and margarine. We are happy to serve you vegan spreads when you order in advance. Gluten-free and/or lactose-free products such as pasta, baked goods, cheese and sausage products, spreads and cereals are all available on request.

 If you have a diet which is vegan and/or gluten or lactose-free, we request that you inform us at the time of booking or a couple of days before you arrive.

Unless otherwise stated in the offer, following general cancellation conditions shall apply.

In case of a cancellation of your stay, we will charge the following cancellation fees:

Up to 28 days before arrival

15% of the total amount of the booked stay

27 to 7 days before arrival

30% of the total amount of the booked stay

6 days to 1 day before arrival

75% of the total amount of the booked stay

On the day of arrival

90% of the total amount of the booked stay

In case of a no-show, unused rooms or an early departure, we reserve the right to charge 100% of the total amount.

In case of an early departure or a late arrival, no refund on package arrangements is possible.

Your room bill can be paid cash, with your bank card, VISA, Master Card, Diners Club and American Express.