For a pleasant stay in our Falkensteiner Premium Apartments edel:weiss we have summarized the most important information for you. Read more about our apartments in the Katschberg region and book now your dream holidays!
From 3.00 pm
Until 10.00 am
Whether from the airport or from the train station: request our transfer service for your individual pick-up.
Request transfer service here
Underground parking: € 9,- / day (€ 54,- / week)
Restaurant at Hotel Cristallo
Daily: from 7.30 am to 10.30 am
Daily: from 12.00 pm to 1.30 pm
Daily: from 6.00 pm to 8.30 pm
Summer season, daily: from 12.00 pm to 12.00 am
Winter season, daily: from 10.00 am to 12.00 am
Acquapura SPA at Hotel Cristallo
daily: 07:00 am - 08:00 pm
Beauty and Massage
daily: 09:00 am - 08:00 pm
Acquapura SPA reception
Daily: from 9:00 am to 8.00 pm
Daily: from 10.00 am to 8.00 pm
Daily: from 8.00 am to 8.00 pm
Daily: from 9.00 am to 8.00 pm
Kids SPA at Hotel Cristallo
Daily: from 7.00 am to 8.00 pm
Children's sauna world
Daily: from 1.00 pm to 8.00 pm
Falky Land im Hotel Cristallo
Winter: Sunday to Friday from 9.00 am to 8.00 pm, Saturday closed
Summer: Sunday to Friday from 9.00 am to 8.00 pm, Saturday from 10.00 am to 6.00 pm
- Free use of facilities at Hotel Cristallo (connected with a heated corridor)
- Acquapura SPA – 2.000 m² of wellness and water area (free area) with indoor and outdoor pool, different saunas, panorama relaxing room, panorama fitness room, Falky's pool with children SPA
- Falky-Land with child care from 3 to 12 years, from Sunday to Friday from 9 am to 8 pm, Saturday from 10 am to 6 pm.
- Baby equipment
- Free hire of: baby bath tub, baby phone, back carrier, nappy changing mate, nappy bucket, bottle warmer, thermometer, baby’s potty, bibs, highchairs, seat cushion and buggy (please book before arrival)
- Sport and entertainment programme
- E.g. torch walks, entertainment evening, karaoke evening, weekly sports and wellness programme (e.g. gymnastics, stretching, Step Aerobic, Nordic Walking, Aqua Gym, etc.), daily information programme
- Wifi free of charge in the apartments and in the lobby and bar areas of Hotel Cristallo
All areas in the hotel are nonsmoker areas.
Unfortunately pets are not allowed in the apartments.
For holiday with dogs have a look at our dog friendly hotels:
- Schlosshotel Velden
- Hotel Sonnenalpe
- Hotel Schladming
- Balance Resort Stegersbach
- Hotel & Asia Spa Leoben
- Hotel Maria Prag
- Hotel Bratislava
- Hotel & Spa Iadera
- Premium Apartments Senia
- Apartments Lake Garda
- Hotel & Spa Anterselva
Today many people have food intolerances or want to abstain from animal products entirely. For us, it goes without saying that we add to your holistic wellness on holiday, as well as with respect to food, by catering to your individual dietary requirements. In our restaurants vegan meals are available on request. From tofu to seasonal, home-made vegan dishes, and special commercially-available vegan convenience products, seasonal fruit and sorbets. For breakfast enjoy seasonal products such as fruit, vegetables, jams and margarine. We are happy to serve you vegan spreads when you order in advance. Gluten-free and/or lactose-free products such as pasta, baked goods, cheese and sausage products, spreads and cereals are all available on request.
If you have a diet which is vegan and/or gluten or lactose-free, we request that you inform us at the time of booking or a couple of days before you arrive.
Unless otherwise stated in the offer, following general cancellation conditions shall apply.
In case of a cancellation of your stay, we will charge the following cancellation fees:
Up to 28 days before arrival
15% of the total amount of the booked stay
27 to 7 days before arrival
30% of the total amount of the booked stay
6 days to 1 day before arrival
75% of the total amount of the booked stay
On the day of arrival
90% of the total amount of the booked stay
In case of a no-show, unused rooms or an early departure, we reserve the right to charge 100% of the total amount.
In case of an early departure or a late arrival, no refund on package arrangements is possible.
The intermediate cleaning incl. change of laundry for the apartment is not included in the price and is optional.
Intermediate cleaning winter season:
€ 127,- / Apartment 100 qm
€ 105,- / Apartment 75 qm
€ 84,- / Apartment 45 qm
Intermediate cleaning summer season:
€ 87,- / Apartment 100 qm
€ 75,- / Apartment 75 qm
€ 64,- / Apartment 45 qm
Your room bill can be paid cash, with your bank card, VISA, Master Card, Diners Club and American Express.