Welcome Home Culture

We do not only care about our guest. Our Falkensteiner Welcome Home Culture is brought closer to our employees by our Home Spirits. We want to create a feeling of belonging and ensure our employees are working in an environment that motivates them. These lay the foundation for how we treat each other as colleagues thus creating a motivating and family-like atmosphere.

Guest

Welcome Statements

 

Values

Employee

Home Spirits

We inspire with signature activities 
We delight and surprise 
We care about customer satisfaction 
We are proactive 
We build relationships 
We add value 
We embrace sustainability 
We dare to dream 
Tradition
Innovation
People focused 
Dynamic
Family
Result driven 
Sustainability
Courage
We celebrate our heritage 
We are innovative
We respect each other 
We are passionately positive
We are family 
We communicate clearly 
We develop people 
We are courageous 

 

 

We are passionately positive

We communicate clearly

DYNAMIc HOME SPIRIT 

We know that our positive attitude and our professional conduct play a big part in creating a positive working environment for our employees and also to ensure our guests find themselves in a pleasant environment.

Results driven HOME SPIRIT 

Clear, precise and direct communication is important for successful work. We solve problems by speaking to everyone involved. Goals, processes and standards are clearly defined, applied and maintained from day to day.

 

We respect each other We develop people

A HOME SPIRIT which focuses on people

We respect and support each other. Our interaction with each other is based on honesty, decency and loyalty. We know how to deal with confidential information and respect other people’s private spheres. 

Sustainable HOME SPIRIT 

 

 

We train and develop our employees every day. We advocate internal promotion and offer wide opportunities for development within the group.

 

 

 

 

We are courageous We are innovative

Courageous HOME SPIRIT

We encourage our employees to take the initiative and to trust to their experience when making decisions. When met by hurdles and problems, every employee should take responsibility into their own hands and actively contribute towards improving our overall performance. 

An innovative HOME SPIRIT

 

We encourage our employees to take the initiative and to trust to their experience when making decisions. When met by hurdles and problems, every employee should take responsibility into their own hands and actively contribute towards improving our overall performance. 

 

 

We celebrate our heritage

We are family

A TRADITIONal HOME SPIRIT

We are proud of our traditions and celebrate our heritage. 

 

Family HOME SPIRIT

We are proud to belong to the Falkensteiner Family. We work together as a team and actively contribute towards a positive working environment.