Price Information

Local tax: € 2,50,- per person (from 17 years) / night

Underground parking: € 9,- / day (€ 54,- / week)

Pets: not allowed | discover our dog friendly hotels

Surchage for fare at the hotel Cristallo breakfast, lunch and dinner per person per day, optional: € 49,-*/€ 55,-

*€ 49,- per person/day from 15 years and € 24,50,- per child/day 6-14,9 years only valid for bookings of fare for the whole stay

Breakfast Special:
 For all bookings from 3 nights in Season A*: Richly varied breakfast buffet in Hotel Cristallo included


Supplement for New Year’s Eve (obligatory): € 130,00 per adult (from 15 years)

Cleaning

Final Cleaning (obligatory)

  • Per 45 sqm apartment: € 80,-
  • Per 75 sqm apartment: € 99,-
  • Per 100 sqm apartment: € 119,-
     

Intermediate cleaning incl. laundry service/without laundry service (optional)

  • Per 45 sqm apartment: € 65,- / € 45,-
  • Per 75 sqm apartment: € 89,- / € 60,-
  • Per 100 sqm apartment: € 109,- / € 80,-

INCLUDED SERVICES
 

  • Free use of facilities at the Hotel Cristallo (connected with a heated corridor)
    Acquapura Spa – 2000 m² of Wellness- and water area (free area) with indoor and outdoor pool, different saunas, panorama relaxing room, panorama fitness room, Falky`s pool with children SPA
  • Childcare
    Falky-Land with child care from 3 to 12 years, from Sunday to Friday from 9 am to 8 pm, Saturday from 10 am to 6 pm.
  • Baby equipment
    Free hire of: baby bath tub, baby phone, back carrier, nappy changing mate, nappy bucket, bottle warmer, thermometer, baby’s potty, bibs, highchairs, seat cushion and buggy (please book before arrival)
  • Sport and entertainment programme
    E.g. torch walks, entertainment evening, karaoke evening, weekly sports and wellness programme (e.g. gymnastics, stretching, Step Aerobic, Nordic Walking, Aqua Gym, etc.), daily information programme
  • Wifi free of charge in the apartments and in the lobby and bar areas of Hotel Cristallo

 

At cost in the hotel
 

  • Fare "Fullboard Plus" (optional): € 55,- per person (from 15 years) and day, children 6-14,9 years € 27,50 per day, children 0-5,9 years free (with booking for 2 adults)
    Special price "Fullboard Plus" valid for booking of fare for the whole stay (optional): € 49,- per person (from 15 years) and day, children 6-14,9 years € 24,50,- per day, children 0-5,9 years free (with booking for 2 adults)

                    Summer:

                       Welcome drink, Falkensteiner Full Board Plus with rich breakfast buffet with vitality corner                               and a selection of gluten-free and lactose-free products, lunch snack with hot and cold                                  dishes. Dinner with extensive menu choice or themed buffets (eg Carinthian specialties                                  evening, Italian buffet), drinks for lunch and dinner included (table wine, beer, mineral water,                          juices), in the evening own children's buffet, for children juices at the children's juice bar and                          ice cream in Falky-land during the childcare hours. On request, simple and safe gluten- or                              lactose-free cuisine! Please indicate the desire for gluten- or lactose-free products upon                                  reservation or before arrival.

                   Winter:
                      Welcome drink (Saturdays), Falkensteiner full board with rich breakfast buffet and lunch snack                        (soup, warm dish and salad), cake buffet in the afternoon and dinner with extensive menu                                choice or theme buffet, own children's buffet, juices for children from 10:00 to 20:00 at the                              children's juice bar in the Falky Country (during childcare hours), tea buffet in the morning at                          the Spa Lounge. On request, simple and safe gluten- or lactose-free cuisine! Please indicate                          the desire for gluten- or lactose-free products upon reservation or before arrival.

 

Please note that a fixed table in the restaurant and a time of your choice can NOT be guaranteed.

  • Facial- and body treatments like body packs, baths, cosmetics, massages, solarium (Cosmetic lines Babor and Pino).
  • Lunch packages, newspapers/magazines
  • Baby sitting for children up to 3 years
  • Special services: airport/railway station transfers (Salzburg, Klagenfurt, Villach), room service, garage parking.

You can register for spa treatments before your holiday under spa.cristallo@falkensteiner.com

 

Miscellaneous information


Bank details
Hypobank St. Michael
Account number: 103 0000 1573
Bank code: 55 000
IBAN: AT 6555 0001030000 1573
Swift Code: SL HY AT 2S


Deposit policy
An advance payment amounting to 15% of the total must be made within 14 days of booking. The remaining amount must be paid at the latest 4 weeks before arrival.
If the payments are not received on time, the hotel reserves the right to cancel the booking. In the case of short-notice bookings, your credit card
will be accepted to guarantee your reservation.


Cancellation policy
28 days or more before arrival: 15%, 27 to 7 days: 30%, 6 to 1 day: 75%, arrival day 90%, No-show, cancellation on the day of arrival and early departure:
100% (the percentages indicated apply to the total price).
Invoice address Hotel Cristallo GmbH, Katschberghöhe 6, 9863 Rennweg am Katschberg

Invoice address
Hotel Cristallo GmbH, Katschberghöhe 6, 9863 Rennweg am Katschberg

Information and reservation
Tel. +43 (0) 4734 319 - 802
Fax +43 (0) 4734 319 - 810
reservations.cristallo@falkensteiner.com

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