Price Information

Single occupancy surcharge​: € 30,- / night

Ferragosto Supplement: € 40,- (from 14 years)

New Year Supplement: € 50,- (from 14 years)

Local tax: € 2,10 per person (from 14 years) / day. It is to be paid locally on invoice. An exemption applies to children only with presentation of valid identification.

Check in: from 3pm

  • Early Check in on request and availability € 40,- per room

Check out: until 10am

  • Late Check out on request and availability € 40,- per room

Pets: not allowed

INCLUDED SERVICES:

BOARD

Falkensteiner Full board light:

  • Welcome Home Apero with prosecco for parents and welcome juice for kids
  • Generous breakfast buffet with many regional fresh delightfulness, local farmhouse bread, juices, homemade cakes and freshly prepared egg dishes at out show-kitchen
  • Light Mediterranean lunch at our buffet with antipasti, pasta and fresh salads as well as fruits and ice-cream
  • Homemade cakes at out hotel bar in the afternoon
  • Delicious 5-course meal dinner with broad choice at our buffet with appetizers, fresh salads and concluding South Tyrolean cheese board
  • Themed evenings: South Tyrolean farmer’s evening with local dishes, barbecue on our lake terrace, Italian evenings as well as international buffets evenings
  • We offer special meals for people with intolerances, allergies or special nutrition needs
  • Tea, fresh water and seasonal fruits in our sauna area
     

CHILDREN AND FAMILY

Our Falky-Land is a big coloured playground, where kids from 3 years onwards will have lots of fun:

  • Falky-Land on 2 floors with fun court and slide, soft play-area with ball pool, children cinema, play and tinker corners, table soccer and many classic games
  • Professional childcare with experience with funny and instructive program as well as shared dinner (6 time a week)
  • Participation at the new program of „Junior Nature Explorers’ Club” of the Familienhotels South Tyrol (starting in mid June)
  • Drinks for kids during assistance hours
  • Falky-Restaurant with children buffet or children menu: from carrot to pizza

 

For our toddlers under 3 years:

  • Baby-Land with play room, crawl corner, games for little children and cradles as well as beds, accessible all day under supervision of parents
  • Baby-and child care with experience for children between 4 months and 3 years (6 time a week)
  • Baby-kitchen with kitchenette, microwave, water boiler and fridge with fresh milk (open 24h)
  • Baby-menu à la carte: daily changing choice menu for toddlers from 11 month to 3 years, HIPP fruit pots for our little guests
  • Baby equipment: free rent of changing mat, baby bath-tub, baby phone, buggy, carrying pouch, bib, children's trike, bobby car, baby high chair, bottle warmer, diaper pail and pot

 

EXPERIENCE SUMMER

  • Own private natural lake with new adventure float, separated splash area for kids and big sunbathing area
  • Exciting new adventure playground with lit soccer field, trampoline, slackline, table tennis and climbing parcours
  • Baby area with games and water games close by the lake
  • Italian flair on our Piazzetta for coffee break at the lake
  • Rent of city bikes, mountain bikes and e-bikes (e-bikes and bikes for adults are subject to charge) with helmets for adults and kids for cycling tours through the region
  • New even more diversified activities and sports program with family excursions, cycling tours and many activities
  • Interactive map of trails with hiking suggestion ready to be downloaded
  • Premium partner hotel of the Golf Club Pustertal with many advantages
  • Holidaypass Premium: Participation at the kids and activities program of the region

 

EXPERIENCE WINTER

  • Family skiing daygame evenings and family program with our host/active guide
  • Winter wonderland: our illuminated park with skating rink
  • Skiing at the Plan de Corones, skiing area no. 1 in South Tyrol: free train transport starting directly in front of the hotel
  • Ski school in the hotel (for charge)
  • Ski rental service in the hotel (for charge)
  • Rent of sledgesskates and snow tubes for children
  • Interactive map of trails with excursion suggestions to download on your devices
  • Holidaypass Premium: participation at the activities and kids program provided by the region

 

FAMILY WELLNESS

  • Relax and well-being in our swimming and wellness area Acquapura SPA on 2.000 sqm with big indoor panorama pool, heated outdoor pool, small children’s’ pool and whirlpool
  • Sauna area with finish sauna, herbal sauna, steam bath and outdoor area
  • Fitness and gym area with panorama view on our private lake
  • Beauty and massage area with a great variety of treatments (subject to charge)
  • Heathed children’s pool at the lake with solar panel
  • New Kneipp garden in our hotel park with arm bath, wading in water, facial bath, herbal garden and barefoot parcours
  • Sauna bag at your disposal during your stay with cuddly bathrobe, slippers and towel
  • Swim gear for kids with new Falky flip-flops, cuddly bathrobe (on loan) as well as water wings and baby swim diapers (subject to charge)
  • Steam session in the sauna with our expert Veit
  • Family sauna in the afternoon
  • Weekly long sauna and pool evening for relaxing moments

 

ENTERTAINMENT

  • In the evening: rich and diversified entertainment program like pianobar, live music acts, romantic torchlight walks, children’s discotheque and much more
  • Hotel library with a huge amount of literature as well as regional and international newspapers
  • Huge variety of card and board games

 

FURTHERMORE IN THE HOTEL

  • Wi-Fi in the rooms and the lobby as well as in the park and in the pool area
  • Interactive system with all information about the hotel and the region
  • Deposit for your bike and golf equipment
  • Storeroom for your skiers
  • Wash and drying room (for charge)
  • Parking site at the hotel
  • Holidaypass Premium – more mobility for the whole family: free use of all public transport system in the region of South Tyrol and rich activities program


FOR A FEE
 

In the hotel:

  • Wellness and beauty treatments, Family SPA
  • Natural products range Pharmos Natur
  • Babysitting service
  • Varied equipment for children: water wings, floats
  • Nature detectives camp
  • Laundry service
  • Bike rental
  • Shuttle service

 

By local providers:

  • Rafting, canyoning, paragliding, golf, minigolf, tennis, high-rope climbing
  • Ski school and ski kindergarden
  • Cross country ski rental
  • Horse-drawn sleigh ride, guided hikes,..

 

BOOKING INFORMATION & CANCELLATION POLICIES

  • Reservation
    Your reservation is mandatory as soon as it has been confirmed in written form via e-mail, fax or by post from the Falkensteiner Hotel Lido Ehrenburgerhof. By this time the cancellation policies will be applied whether or not the advanced payment has been made.
  • Payment conditions
    As soon as your reservation has been confirmed, it is required an advanced payment of 15 % of the total amount. Your booking will be guaranteed by this deposit. The rest of your bill will be paid on-site in the hotel. Short term or last minute bookings need a credit card guarantee.
  • Bank data
    Cassa di Risparmio S.p.A. – Sede Brunico
    IBAN: IT61Q0604558240000005004831
    BIC/SWIFT: CRBZIT2B070
  • Type of payment 
    Payments can be made through ATM card, cash or credit card. It has to be considered that Italy has special rules for  cash transactions ( currently is possible to pay cash a max. amount of € 999 per person). We kindly ask you to check with your bank, before leaving for your holiday, the daily limits of your ATM cards or credit cards (for foreign countries).
  • Billing address

    FMTG Hotels Südtirol Srl
    Business premises Ehrenburgerhof
    Via Isarco 1
    39040 Varna BZ
    Italy
    VAT: IT02970790214

  • Cancellation policy
    In case of a cancellation of your stay, we will charge the following cancellation fees:
    Until 28 days before arrival: 15 % of the total amount
    27 days to 7 days before arrival: 30 % of the total amount
    6 days to 1 day before arrival: 75 % of the total amount
    On the day of arrival, in case of a no-show, unused rooms or an early departure we reserve the right to charge 100 % of the total amount.

  • General conditions of contract
    Bookings, changes and cancellation have to be confirmed in written form by the hotel.

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